Capecare setting new standards in dementia care

Capecare has officially reopened its newly refurbished Rosa Brook Wing, marking a significant milestone in the evolution of dementia care at the Busselton facility and in the South West.

Rosa Brook Wing provides a dedicated, purpose-designed environment for residents living with dementia and changes in cognition. The refurbishment was designed to create a more supportive, homelike setting promoting dignity, independence and wellbeing.

Originally opened in 2000, the wing has undergone a comprehensive transformation, incorporating contemporary dementia-friendly design principles and upgraded care infrastructure, made possible through funding from the Australian Government’s Aged Care Capital Assistance Program.

Capecare Chair Martha Ryan said the reopening reflected both the organisation’s history and its commitment to the future of care.

“Rosa Brook has long been an important part of Capecare’s story, and this refurbishment represents how far dementia care has come over the past two decades,” Martha said.

“Today, we better understand the importance of designing environments that support not just safety, but also connection, familiarity and a true sense of home. This redevelopment ensures we can continue to provide care that respects each person’s dignity and individuality.”

The redesigned wing includes enhanced communal areas, improved lighting, dementia-friendly wayfinding features, and carefully selected furnishings that balance safety, comfort and a homely feel.

At the official re-opening event, Capecare CEO Tim Nayton announced the launch of the organisation’s Dementia Support and Mental Wellbeing Program, an integrated strategy designed to support cognitive, emotional and social wellbeing across residential, community and retirement living services.

He said the project was part of a broader organisational focus on dementia and mental wellbeing.

“This is more than a building upgrade. It is part of a wider commitment to supporting people living with dementia to live well,”  Tim said.

“The Rosa Brook refurbishment, alongside our Dementia Support and Mental Wellbeing Program, reflects our focus on person-centred care, supporting each individual’s wellbeing, identity and quality of life.”

Home to 20 residents, Rosa Brook has been carefully designed to offer a calm and familiar environment for people living with dementia that eases confusion, reduces distress, while encouraging independence and meaningful daily experiences.

The refurbishment was undertaken by Interite, who designed and coordinated the interior fit-out using skilled local tradespeople, complemented by furnishings from Atama Furniture and European Bedding.

Capecare continues to play a leading role in delivering high-quality aged care services in regional Western Australia, with a strong focus on innovation, compassion and community connection.

The opening event featured a speech by John Reid who was a board member at Capecare for more than 30 years and was MC at the original opening event on 28 June 2000. Current Rosa Brook resident Elizabeth McMullen was also a special guest, helping to cut a celebratory cake with Martha and John to mark the re-opening.

View a video tour.

Time to Think program at Capecare expands

Capecare’s Time to Think hospital transition program has expanded to support clients with mild cognitive impairment.

Time to Think is a WA Government Department of Health program allowing older people more time to plan their next steps following a hospital stay. The program helps to free much-needed hospital beds and provides a dedicated support service for people while they plan their longer-term care arrangements.

The program commenced at Capecare in November 2025 and since that time, 41 clients have participated in Busselton.

Capecare has been working closely with WA Country Health Service and the broader Department of Health to provide older people in hospital the opportunity to continue their recovery with us and be supported to plan their next steps, whether it be to return home or residential care.

Following refurbishment of our Rosabrook Wing, we’ve been able to allocate most of the rooms in Monks Wing for Time to Think clients. This means we can now also support people living with mild cognitive impairment in the program. The remaining beds in Monks are being used for respite and permanent residential care.

Relocating Time to Think means we can expand our number of permanent beds, enabling us to provide additional care to community members in our Forest and Gracetown wings in Ray Lodge. Work has commenced, with room completion expected in May 2026.

PALM team members become permanent Capecare employees

It’s hard to believe it’s been four years since our first group of PALM team members (Pacific Australia Labour Mobility) arrived from Fiji,  bringing warmth, energy and a welcome boost to our Capecare team.

They joined Capecare at a time when the aged care sector was facing significant workforce shortages following COVID. Through our partnership with HealthX, we were able to welcome qualified and compassionate carers to support our residents and existing staff.

This first intake was particularly significant, as it was the first group of Pacific Island workers HealthX supported to come to Western Australia after state borders reopened.

Over the past four years, these team members have grown their skills and experience in aged care, while forming meaningful connections with residents and colleagues.

We’re now proud to celebrate an exciting milestone – four of the original six team members, Tama, Vika, Lomani and Lita, are now officially permanent Capecare employees.

Capecare Chief People Officer Pip Ayre commended the group for their hard work and dedication, and for the genuine care and kindness they show our residents every day.

Each of the women is now sponsored by Capecare on temporary resident visas, providing a pathway to permanent residency. This also opens the door for them to reunite with their families here in Australia.

The milestone was celebrated with a special afternoon tea — generously organised by the team themselves as a heartfelt gesture of thanks.

Lions Club donation to Capecare will prevent hospital visits and potentially save lives

The donation of a bladder scanner by Dunsborough Lions Club to Capecare has the potential to reduce hospital visits, improve health outcomes and ultimately save lives for our aged care residents.

Capecare Board Member and Dunsborough GP Dr Mostyn Hamdorf said the new scanner would allow Capecare’s nursing team to test and assess residents quickly and support an earlier diagnosis and treatment of potentially serious conditions.

“The portable bladder scanner donated to Capecare by Dunsborough Lions is a quick, safe, and non-intrusive way of differentiating between urinary obstruction and dehydration,” Dr Hamdorf said.

“For older people, particularly those who may struggle to communicate their symptoms, this technology helps take the guesswork out of diagnosis. The scan only takes a few seconds, and the results can be sent immediately to the resident’s GP so treatment can be arranged quickly.”

The bladder scanner cost approximately $6000 and will be used across Capecare’s Dunsborough and Busselton residential facilities, as well as by nurses supporting home care clients.

Dunsborough Lions Club Secretary Kaye McCormick said the Club was proud to support an organisation that played such an important role in the local community.

“Capecare is part of the fabric of the Dunsborough community, so we didn’t hesitate when we were asked if we could help,” Ms McCormick said.

“We know many people who are residents at Capecare – in fact two of our own members now live at Capecare Dunsborough.

“If residents become unwell because of a urinary issue, they often need to travel by ambulance to Busselton Hospital, which is stressful for everyone involved and places pressure on local services. With this scanner, assessments can happen quickly on site.”

Ms McCormick said the Club had long supported the facility.

“We worked hard for many years to get an aged care facility in Dunsborough, so it’s wonderful to be able to continue supporting projects like this.”

The Dunsborough Lions Club previously donated a Tovertafel interactive memory game table to Capecare shortly after the Dunsborough facility opened in 2021, along with wheelchair-friendly raised garden beds for residents. The Club also contributed financially to the facility during its early planning stages.

Learn more about Dunsborough Lions Club at dunsboroughlions.com.au

Ray Village Unit 37 ready for new independent living residents

Interested in retirement living by the beach? A beautifully refurbished two-bedroom unit is now available at Capecare’s Ray Village Busselton, offering relaxed coastal living in a welcoming over-65s community.

Unit 37 has undergone an extensive upgrade, including new flooring, contemporary kitchen, bathroom and laundry cabinetry and fittings, fresh paintwork, and modern window furnishings. The result is a bright, refreshed home ready for its next residents.

The thoughtfully designed layout features open-plan living, a private outdoor area, and carport parking with additional storage.

Home Opens will be held on Wednesdays — 4, 11 and 18 March — from 4pm to 5pm.

Ray Village offers a friendly, community-focused environment in a sought-after beachside location, with the added reassurance of Capecare’s 65 years of care experience close by, if ever needed.

Each unit that becomes available at Ray Village is refurbished as appropriate to ensure a comfortable and modern living environment.

To find out more, visit our Independent Living Busselton page email independentliving@capecare.com.au or call 08 9750 2000.

View or download the sales brochure

Pretty blue and cream bedroom with fabric bedhead and soft furnishings

exterior view of a blue and cream single story unit

Capecare is WA’s first regional Time to Think provider

Capecare in Busselton will be the first regional location for the Western Australian Government’s Time to Think program.

Time to Think allows older people in the South West more time to plan their next steps following a hospital stay, and in turn, helps to free hospital beds and provide a dedicated support service.

In announcing Capecare’s involvement, WA’s Aged Care and Seniors Minister Simone McGurk said the introduction of the program’s first beds in the South West was a significant milestone in improving access for regional communities, meaning more older Western Australians can benefit from this valuable support.

18 beds at Capecare’s Busselton campus have been added to the program which now totals 87 short-term places across aged care homes in WA. The program launched in May this year.

Capecare CEO Tim Nayton said the organisation had already been successfully providing a hospital transition pilot program.

“We’re excited to expand our work in this important area and be part of the Time to Think program,” he said.

“We witnessed first-hand the importance and value of supporting local hospitals, and individuals while they plan longer-term care arrangements.

“Time to Think clients are supported by Capecare with reablement and placement coordination to ensure they can choose their appropriate future home which might be residential aged care or a return to their home in the community.

“It is an important program in the broader model of health management, helping to free up public hospital beds, particularly in the South West where they are at such a premium.

“As a regionally based aged care provider our philosophy is to support the community and we have been doing so for almost 65 years with aged care services, so this program is a natural extension of our work.”

“The priority for all of our aged care services is to ensure that older people, their carers and families, and our community continue to receive the support they need, when they need it,” he said.

Combatting loneliness at Capecare

Loneliness is an increasingly documented issue and can strike seniors particularly hard, impacting mental and sometimes physical health.

Capecare actively strives to combat loneliness with a variety of lifestyle activities for our residents in Busselton and Dunsborough.

We recently signed up 8 of our Busselton residents to the Letters Against Isolation Program.

Operating across Australia, the UK, the USA and Canada, Letters Against Isolation connects letter writers to older people via an anonymous online portal.

The handwritten letters and cards are sent to our Lifestyle Team and distributed to residents who are suited to each letter.

This week, the postman arrived! Edie, Greg, and Sally received our first letters from the program.

The letters talked about family holidays to go fishing, childhood memories, and many different hobbies and pastimes.

Thank you, Letters in Isolation and your volunteer writers, for making a normal day just a little bit more special for our residents.

Crafting at Capecare Busselton

Capecare Busselton residents recently participated in some fun craft activities inspired by Waitangi Day, the national day of New Zealand. Maori poi balls, or pom poms, made of wool provided a colourful activity for Silvia, Rae, Uta and Norma with help from Lifestyle Coordinator Katrina Spillman. The balls will be joined together for decorations and for dancing props. As a member of the Lifestyle team, Katrina coordinates a range of daily activities for residents that might include gentle gym, crafts, beach and garden walks, music shows and concerts.

South West’s only short-stay respite care helps families in Christmas lead-up

The South West’s only short-stay respite care service has had a busy November as families prepare for the holiday season.

Capecare cottage respite is the only one of its kind in the South West, offering short-term visits for senior citizens who need daily care to give their carers a break.

Unlike normal respite care, which can last for several months, the cottages host guests for only up to two weeks, making the stay more like a hotel service.

Recently the cottages have had a major refurbishment, with upgrades in September making the facilities more welcoming. Guests are able to take part in daily activities and socialise with others while being cared for.

Capecare chief executive office Tim Nayton said the service aimed to help community members support their family while also having a break when needed.

“People come here who live in the community but require a level of care and support to continue to live comfortably, and that care and support often always comes from a family member,” he said.

“It may be a spouse, or it can also be a child, and it is a huge commitment and can be a pretty exhausting commitment over time, which they take on with the best of intentions and love.

“But this does come with a lot of work; for some people it’s 24-7 living with and caring for their partner.

“Having a respite program like this provides an opportunity for the carer to be able to rejuvenate and refresh themselves and to have a bit of downtime, which sometimes is all someone needs.”

Mr Nayton said the festive season could be challenging for families, with the normal rhythm of life interrupted.

“It can be an issue and create difficulty for some people, so having a respite facility like this allows people and carers to feel confident, comfortable and reassured that they are able to give themselves a break and the person they are caring for is being looked after,” he said.

December had been less busy for the cottages, with more family around to help day-to-day carers, but Mr Nayton said November had been a busy month as people prepare for Christmas.

“There is a huge amount of carers who have enormous levels of guilt or a sense of failure if they feel compelled or are encouraged to use respite care,” he said.

“But it just doesn’t need to be; it’s not healthy and there are some real benefits for people using respite in some form.”

View the story online here: https://www.swtimes.com.au/news/regional/south-wests-only-short-stay-respite-care-helps-families-in-christmas-lead-up-c-17147467

Capecare resident Betty Trotter celebrates her 101st birthday

Capecare resident Betty Trotter celebrated her 101st birthday this year, recounting her most memorable life moments – and what a life it has been.

From her childhood growing up in Cottesloe with sister Pat, to training as a nurse, creating a rich life in Donnybrook with first husband Glen, remarrying at 82 and skydiving at the age of 92 … Betty has jumped at every opportunity thrown her way.

Owing her long life and limited number of illnesses to a good diet and keeping active, Betty remembers most fondly her time spent with first husband Glen in Donnybrook where she belonged to many different community groups.

“Because I was so involved with [Girl] Guiding when I was younger, when I moved to Donnybrook I pursued a number of community commitments.”

Betty also started Donnybrook’s first arts and crafts group, was on the hospital auxiliary delivering flowers and helping people in need and was one of the first local women to be active in Rotary where she was an exchange student counsellor.

“We would have many students stay with us before they went to their host families. I really enjoyed this because of my experience in Girl Guides,” she said.

“I loved the age group and being able to be part of the students’ experiences.”

She was also an avid golfer. “I played every week in Donnybrook, and my neighbour Kath, who was also a good friend and the captain, introduced me to pennants. But I decided to just play socially in the end and later became the treasurer for the ladies’ golf club – I held that position for quite a while.”

When Betty was 92 years old, another unexpected opportunity came her way when her grandson offered to take her on her first skydive, an achievement she says was one she was ‘most proud of’.

“I was with my daughter, her husband, and my grandson in Jurien Bay, where they live, and my grandson had gotten involved in the skydiving group and was learning all the roles,” she said.

“One day when I was visiting them, he talked me into doing a jump and organised for me to go up to 15,000 feet, which was the highest jump.”

“I didn’t scream when I jumped. It was such a beautiful day – I remember the sea looking like glass, I could see little fishing boats, and the coastline. It was lovely, I really enjoyed it,” she said.

Betty has even appeared on TV but it wasn’t because she went to acting school. While at Fiona Stanley Hospital for a transcatheter aortic valve replacement operation at age 94, Betty was approached by heart surgeon Dr Nikki Stamp who asked if she would be a guest on her television show Heartbeat: The miracle inside you.

“I decided to do it because I was passionate about health,” Betty said.

“Dr Nikki is a wonderful woman. There were only five doctors in WA at the time who specialised in these heart operations, and Dr Nickki interviewed me for the show after my operation.”

The show is available to watch on ABC iView as an episode on science show Catalyst (watch from 48:13 and as well as the operation interview and footage, you can also see her skydiving!)

When Betty was 99, she met Governor Kim Beazley due to her 30-year membership with the War Widows Guild.

“I received a letter in the mail asking if I would go to an afternoon tea for members, and it was being held by the then Governor Kim Beasley,” she said.

“I sat at a table with Kim’s wife and a few other people who were widows from the Vietnam War, and after the tea Mr Beazley came up to me and gave me a gift – I was the only person at the tea who received one.”

Betty had a full family life in addition to her number of community commitments, raising four children with Glen – three boys and a girl who she is extremely close to.

She would holiday with her family in Busselton throughout their marriage, but her life remained in Donnybrook with Glen working on the farm and butcher shop.

Eventually the couple moved to the RAAF Estate in Merriwa, north of Perth, after Glen was diagnosed with Parkinsons and suffered other vascular complications from his time in the war. Betty remained at their Merriwa home for years after Glen passed away.

Following in her mother’s footsteps, Betty also did a lot of travelling throughout her life noting her favourite places as Scotland, Norway, and Austria.

Her nursing background also followed on from her mother, with her sister Pat also training as a nurse before moving to New Zealand.

“When I was young, I was a quite naughty girl,” she said. “But I loved school and my time at PLC. My sister didn’t like it as much but we both ended up doing the same thing – nursing.”

Betty received three proposals throughout her life – the first from a Melbourne boy, the second her husband Glen, and the third, at 82-years-old from Lloyd Trotter, which she accepted.

Betty moved to Capecare in October 2022, from her home in Merriwa, and said moving from independent living to assisted living had been tough at first but she settled in quicker than she expected.

“The staff are wonderful, they really are. They spoil me,” she said.

“They always come up to me and throw their arms around me. I don’t have any favourites – they’re all great.”

Happy 101st year Betty from everyone at Capecare! Keep making the most of every opportunity.

Capecare is the largest regional based independent aged care provider in Western Australia, existing to serve the needs of our older people in the Capes Region.

For more than 60 years Capecare has served the needs of our older people in the Capes Region and is the largest regional based independent aged care provider in Western Australia.

For more information on Capecare’s independent living, community and home care, respite, and residential care services visit www.capecare.com.au

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