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New service provides home care on holidays for older travellers

In an innovative approach to aged care and accessible tourism, South West aged care provider Capecare has launched a dedicated home care service for older holidaymakers visiting the region.


Home Care on Holiday
make holidays more accessible for older Australians, enabling them to continue receiving essential home care support while holidaying in Western Australia’s popular South West region, helping remove a barrier that may otherwise prevent them from travelling or attending special family celebrations.

Through the new service, visitors staying in Busselton, Dunsborough and surrounding holiday towns can arrange short-term personal care, nursing, medication support, meal preparation, companionship and other assistance at their holiday accommodation.

Capecare CEO Tim Nayton said the idea was inspired by a simple goal – helping older people continue enjoying the experiences and special moments that matter to them.

“Getting older or needing extra support shouldn’t mean missing out on life’s special occasions or the joy of going on holiday,” Tim said.

“Imagine a grandmother who may not be able to attend her granddaughter’s wedding because her family are anxious about how her daily care needs will be managed. Or a family who would love to bring an older parent on their annual summer holiday, but they don’t know how they’ll cope without their regular support.

“Home Care on Holiday is about helping make those experiences possible, giving older people and their families the confidence and reassurance that additional care and support will be available when they need it.


“We believe we are providing the first complete program like this in Western Australia.”

 

The service can be tailored to individual needs, from assistance with showering and dressing in the morning to nursing support, help with meal preparation, or companionship during the day.

It can also provide respite for family carers, allowing them to enjoy a break, attend a special celebration or spend time with other family members knowing their loved one has appropriate support.

Tim said the initiative also had the potential to make the South West an even more welcoming and accessible holiday destination.

“We’re fortunate to be situated in one of Western Australia’s most popular holiday destinations, attracting families from across the state and beyond for its beaches, wineries, weddings and wonderful lifestyle.

“We want older people to be able to share in those experiences, rather than feeling they need to stay home because of their care requirements.

“It’s also about recognising that holidays are often when families create their most treasured memories. We hope this service will help more generations enjoy those moments together.”

With 65 years of experience providing aged care in the South West, Capecare is drawing on the expertise of its established Community Home Care team to deliver the service.

Care may be provided at holiday homes, short-stay accommodation, hotels, resorts or the home of a family member, depending on individual care requirements, the suitability of the accommodation and staff availability.

Visitors with existing Support at Home funding can access the service, with Capecare working alongside their regular home care provider to ensure seamless and consistent care while they are away from home. Those without government funding can also access the service privately, with Capecare working directly with them to plan care and support tailored to their individual needs.

Tim said Home Care on Holiday was an example of how aged care services could evolve to support older people to continue living life on their own terms.

“At Capecare, we’re always looking at ways to make care more flexible and responsive to people’s lives.

“Care shouldn’t necessarily stop at someone’s home. If we can help an older person enjoy a family celebration, reconnect with loved ones or simply experience the pleasure of a holiday, that’s something worth doing.”

Capecare encourages families to enquire well ahead of their intended visit, particularly during the busy summer, school holiday and wedding seasons, to allow time for individual care assessments and arrangements.

For more information about Home Care on Holiday, visit www.capecare.com.au/holiday or contact Capecare’s Community Home Care team on 08 9750 2097.

Capecare welcomes three new Board Directors

Capecare has welcomed three new Directors to our Board following an Annual General Meeting in October. They bring additional expertise in healthcare, clinical governance, business leadership and strategic management.

Dr Claire Langdon, Dr Sarah Dunlop and Graeme Gibson joined the Board, strengthening its collective experience as Capecare continues to develop its community home care, residential aged care and retirement living services.

The appointments follow the retirement of two Directors during the previous financial year. Capecare Board Chair Martha Ryan welcomed the appointments and the breadth of experience the new Directors brought to the organisation.

“We are delighted to welcome Graeme, Claire and Sarah to the Capecare Board. Their combined expertise in clinical care, health service management, finance and executive leadership will complement the skills of our existing Directors,” Ms Ryan said.

“Capecare has been part of the South West community for 65 years, and we are proud of the role we play in supporting older people across the region. Having a strong and experienced Board is important as we continue to build on that legacy and plan for the future.”

Dr Claire Langdon has held senior executive roles in healthcare, government and education, including CEO of Busselton Hospice Care and Director of Health Services and Workforce Policy with the Victorian Government. She holds a PhD in Public Health and brings extensive experience in clinical governance, health service reform and aged and palliative care.

Dr Sarah Dunlop is a specialist palliative care physician and Head of Department with WA Country Health Service’s South West Palliative Care team. Based in Busselton, she has extensive experience in hospital and community-based care, clinical governance, service development and medical education, and is a Senior Clinical Lecturer at the University of Western Australia.

Graeme Gibson brings extensive experience across the private and public sectors, including 16 years as CEO and Managing Director in the private health insurance industry. His background spans finance, executive leadership, and governance across private, public and not-for-profit organisations. During his career Graeme completed a BBus and becoming a CPA, a Grad Dip Ed, and a leadership program with INSEAD (Singapore), and completed the Graduate program with the AICD.

Capecare receives City of Busselton grant for new dementia carer support initiative

Capecare is expanding dementia support in Busselton and Dunsborough after receiving a $5,000 City of Busselton grant to establish The Dementia Support Circle.

Capecare is among 11 community organisations awarded funding through the ‘s 2026/2027 Community Assistance Program.

The Dementia Support Circle is a new community program by Capecare, providing information, practical advice and peer support for people caring for someone living with dementia.

Funded through the City’s 2026/2027 Community Assistance Program, the initiative will deliver a series of free information forums and peer-support sessions in Busselton and Dunsborough over 12 months.

Caring for someone living with dementia can bring many questions and challenges, particularly as their needs change. Finding reliable information, navigating available services and planning for the future can be difficult, and many family members and carers experience isolation along the way.

The Dementia Support Circle has been developed to help address these challenges by bringing people together in a supportive local setting.

Sessions will feature dementia specialists, health professionals and guest speakers providing practical information on topics identified by carers, including communication, changing behaviours, care options, future planning and looking after their own wellbeing.

The program will also offer opportunities for carers to connect with others who understand their experiences, together with access to trusted information and resources.

Importantly, The Dementia Support Circle will be open to all family members and carers of people living with dementia across Busselton, Dunsborough and surrounding areas, regardless of whether they currently receive services from Capecare.

The initiative builds on Capecare’s broader commitment to dementia support, education and inclusion, including the Dementia Support and Mental Wellbeing Program launched earlier this year.

Capecare will contribute staff expertise, coordination and venues, with the longer-term aim of developing an ongoing network of local support for families and carers.

The organisation gratefully acknowledges the City of Busselton’s financial support through its Community Assistance Program, helping make this initiative possible.

Further information about The Dementia Support Circle, including upcoming sessions and how to participate, will be announced as the program is developed.

Capecare turns 65: sharing our story

This September marks 65 years since the organisation we now know as Capecarewas established – and we’re celebrating by looking back at the people, stories andcommunity connections that have shaped us since 1961.

Capecare began as Villa Maria Homes, founded through the generosity and vision of Jack and Maud Ray and Maud’s brother, Monsignor Charles Cunningham. Jack and Maud offered their Broadwater land to create accommodation and care for older people, and Villa Maria Homes was incorporated on 18 September 1961.

From those beginnings, the organisation continued to grow and evolve. Independent accommodation was joined by hostel and nursing care, new buildings and wings were added, and support eventually extended beyond the Busselton site and into people’s homes and the wider community. Along the way, Villa Maria Homes became Ray Village and, later, Capecare.

Today, Capecare provides residential aged care, home and community care, retirement living, respite and social and wellbeing services across Busselton, Dunsborough and surrounding communities. While the services, buildings and the way care is delivered have changed enormously, the values underpinning the organisation have remained remarkably consistent: compassion, respect, connection and a commitment to helping older people live well.

To mark our 65th anniversary, we are creating a special historical exhibition at Capecare Busselton, opening on Friday 18 September. Drawing on photographs, newspaper clippings, oral histories and memorabilia from our archives, the exhibition will share stories of our founders, residents, staff and volunteers, as well as the everyday moments that have made Capecare part of the south west community for more than six decades.

The exhibition will remain on display until 30 October 2026, and visitors are warmly invited to call in during our usual opening hours and take a look.

Strengthening palliative and end-of-life care at Capecare

Capecare is making significant progress on a project to strengthen the palliative and end-of-life care we provide to older people and their families across our residential and Community home care services.

In November 2025, Capecare received funding through the End of Life Directions for Aged Care (ELDAC) Linkages Program for our Busselton and Dunsborough residential care facilities and Community home care services.

The project is helping us review how palliative and end-of-life care is provided across Capecare, build the knowledge and confidence of our teams and identify practical improvements that can be embedded into everyday care.

Palliative care supports people living with a life-limiting illness to live as fully and comfortably as possible. It can begin well before the final days of life and includes managing physical symptoms such as pain as well as addressing emotional, social and spiritual needs and supporting families and carers.

A Capecare Palliative Care Working Party has now been established to help guide this work across the organisation, with palliative care and advance care planning champions also being developed.

Education has been an important part of the project. In May, four days of specialised palliative care education through the Program of Experience in the Palliative Approach (PEPA) were arranged for staff from our Dunsborough, Busselton and Community services. Trainees included registered nurses, carers and lifestyle team members, with participants reporting that the training was practical, relevant to different roles and encouraged further learning.

We are also strengthening the way we review and learn from end-of-life care. After Death Audits are now being completed following deaths, providing teams with an opportunity to consider what went well, identify any gaps in care or communication, support staff to debrief and identify opportunities for further improvement.

Supporting families is another important focus. Capecare teams have been reviewing and introducing trusted information about advance care planning, palliative care, grief and bereavement. Resources from ELDAC, palliAGED and Palliative Care Australia are now being made available to staff, residents and families, and we are developing a new online palliative care resource through the Capecare website to make this information easier to find.

Practical improvements are also being trialled. At Dunsborough, a dedicated palliative care trolley was established in June to make important comfort-care resources readily available when they are needed. Early feedback has been positive, with the pilot due to be reviewed in September.

The project is also helping strengthen connections beyond Capecare. Our team has met with South West Regional Palliative Care to improve understanding of specialist support, referral processes and communication when residents move between hospital and Capecare.

Together, these initiatives are helping us build a more consistent and informed approach to palliative and end-of-life care – supporting older people to be comfortable, respected and involved in decisions about their care, while ensuring families and the people important to them are informed and supported.

ELDAC is a national specialist palliative care and advance care planning advisory service. The ELDAC project is funded by the Australian Government Department of Health, Disability and Ageing and managed by a consortium of three Australian universities and four national aged care, palliative care and health organisations.

A century of positivity and achievement: Cyril’s Time to Think story

At 100 years of age, Cyril Mason has accumulated a lifetime of stories—of wartime service, business success, sporting achievement, family and enduring connection to the Bunbury community.

Cyril recently stayed at Capecare Busselton through the Time to Think program after being referred by the social work team at Bunbury Regional Hospital.

Cyril required a comprehensive assessment to help determine the care and support he would need in the future. With assistance from his daughter Anne, the Time to Think program gave Cyril the opportunity to transition from hospital into a supportive environment while an application for residential aged care was progressed.

Rather than having to make significant decisions while still in hospital, Cyril and his family had time and space to consider his next steps, supported by the Capecare team.

A lifetime of enterprise

Cyril was born in Westonia, a small Wheatbelt town, in May 1926. He moved to Bunbury with his family in 1941, when he was 15 years old.

At just 18, Cyril enlisted in the Royal Australian Air Force and proudly served his country during the Second World War.

After the war, he returned to the South West and began working in administration at Sunny West Dairy in Boyanup. On his first day, he met Roma Woods, whom he remembers as “one of the prettiest girls in Bunbury”. The couple married at St Paul’s Cathedral in Bunbury in April 1951 and shared more than six decades together before Roma passed away in 2013.

Cyril became a successful business owner after Sunnywest, purchasing and operating a Bunbury newsagency, which he successfully ran until 1974. While running the newsagency, his entrepreneurial spirit led him to teach himself the specialised skill of engraving. What began as a personal interest developed into a successful business, with items sent to him from throughout Western Australia.

His reputation for quality workmanship led to one particularly memorable commission: engraving the prestigious Perth Cup for Caris Bros Jewellers.

Cyril later established a stamp-making business with a friend, continuing a working life characterised by curiosity, creativity and a willingness to learn new skills.

Sport, family and community

Sport has been another constant throughout Cyril’s life. He played 168 league games for the Bunbury Football Club and was awarded life membership—a connection that continues today. His family recently held his 100th birthday celebration at the club.

Cyril also played cricket for Bunbury, enjoyed social tennis with friends and played golf at Capel.

His sharp memory remains evident as he recalls with pride the day he achieved every golfer’s dream: a hole-in-one.

Family is equally important to Cyril. He has four children living across Australia and a combined 23 grandchildren and great-grandchildren. “They love their Pop,” he said.

Finding connection at Capecare

Cyril’s warmth, humour and positive outlook were immediately apparent during his time at Capecare Busselton. “They’ve been very good here—been terrific, so nice,” he said. “I’ve been treated so nicely.”

His natural openness to others also helped him quickly make new connections.

“You meet nice people everywhere you go,” Cyril said. “As soon as I moved into this place, I met a chap and his wife who were playing a game. I walked towards them and they invited me to sit down with them, so I got to know them.”

At 100, Cyril remains modest about his achievements. He speaks with a smile, retains a keen sense of humour and continues to approach people and new experiences with interest and positivity.

The value of time

The Time to Think program supports older people who no longer need to remain in hospital but require further assessment, recovery time or assistance to plan what comes next.

For Cyril, the program provided a supportive transition from hospital and allowed his future care needs to be considered in a calmer, more appropriate environment.

It also gave the Capecare team the privilege of getting to know a man whose century of life has included service to his country, successful business ventures, sporting milestones, a loving family and a lasting contribution to his community.

People such as Cyril remind us that every person who comes through our doors brings a lifetime of experiences, achievements and wisdom with them. It is our privilege to listen to their stories and support them through the next stage of their journey.

 

Cyril Mason

Celebrating our people at the 2026 Winter Warmer

Capecare staff from across Busselton, Dunsborough and Community services came together at Abbey Beach Resort on Friday night for our annual Winter Warmer – an opportunity to celebrate our people and recognise the contribution they make to Capecare and the people we support.

A highlight of the evening was the announcement of Cindy Brovadan (pictured with CEO Tim Nayton) from our hospitality team as our 2026 Capecare Way Champion.

Cindy was recognised for the genuine care, reliability and attention to detail she brings to her work every day, and the many quiet ways she goes above and beyond for residents and colleagues without seeking recognition.

Congratulations also went to fellow Capecare Way Champion nominees Roy Kim, Sharon Taylor and Clare Simcock, whose nominations reflected the care, commitment and support they bring to their roles.

The evening also recognised staff reaching significant service milestones, led by Therapy Assistant Christine Hope and Carer Karen Moylan, who have each contributed an incredible 20 years of service to Capecare.

Karen joined Capecare as a Carer in 2006 and has earned enormous respect from colleagues for her hard work, reliability and quiet dedication to residents. Christine began in Community services before moving to the Social Centre, where her enthusiasm, humour and willingness to join in have helped create connection and enjoyment for clients for many years.

We also congratulated Violet Angel, Paula Watkins, Gail Barnett and Kelley Robinson on 15 years of service; Benjamin Boehme, Cindy Brovadan, Leanne Thackrah and Natasha Holtmeulen on 10 years; and Susan Stevenson, Kristy-Lee Page, Emma Watson, Susan Ellis, Irene Katumba, Maurita Cattlin and Debra Brown on five years.

Nine team members were also recognised for completing their traineeships: Romulo Ang, Michelle Beer, Carina Bruce, Zanthee Carter, Violet Chandler, Jennifer Clements, Kira Espinos, Emily Whitbread and Courtney Smith.

The evening included the launch of our refreshed Capecare Way values, along with food, quizzes, games and plenty of opportunities for our teams to enjoy some time together.

A big thank you also goes to the local businesses who generously donated prizes for the evening: Orana Cinemas, Deep Woods Estate, Happs Winery, Text & Co, Pullman Bunker Bay Resort, Beach Lifestyle Living, Busselton Pharmacy 777, Tonic by The Bay, Callows Corner News, Otis | The Leisure Collective, Abbey Beach Resort, Rocky Ridge, Merchant & Maker and Dunsborough Outdoor Sportz.

Congratulations to all of our nominees, service award recipients and graduating trainees – and thank you for everything you contribute to Capecare.

Cowboy Day brings Wild West fun to Capecare

The Wild West came to Capecare last Friday, as residents and staff pulled on their cowboy hats and boots for a fun-filled Cowboy Day across Busselton and Dunsborough.

Our Hospitality teams created a special western-inspired lunch featuring BBQ brisket with corn salad and tortillas, followed by peach cobbler.

Themed activities continued throughout the day, with movies, music, games, dress-ups and prizes for the best-dressed cowboys and cowgirls. In Busselton, performers from Lamp Inc entertained residents with a lively mix of country and rock classics, while Dunsborough residents enjoyed a screening of John Wayne’s True Grit.

Residents loved seeing staff embrace the theme, with plenty of big cowboy hats, boots and fancy belt buckles on display. The “Wanted” posters also provided a popular backdrop for photos.

With great food, music, laughter and plenty of Wild West spirit, it was a memorable day for everyone involved.

Capecare seeking two new Non-Executive Directors

Capecare is seeking to appoint two additional Non-Executive Directors to its Board, with priority being given to candidates with senior financial management or clinical governance experience.

Capecare is a well-established, community-based not-for-profit incorporated association and a leading provider of residential aged care, retirement living, respite care and home care services in the beautiful South West of Western Australia.

Formed 65 years ago, Capecare has campuses in Busselton and Dunsborough, comprising a total of 220 residential aged care beds and 76 retirement living villas and apartments.

With approximately $50 million in assets and a workforce of more than 350 staff, Capecare is committed to delivering high-quality clinical care and strong governance outcomes.

About the role

As a Director, you will contribute to the strategic direction, governance and oversight of Capecare, ensuring compliance with relevant legislative and regulatory frameworks, including the Aged Care Act 2024 and the Aged Care Quality Standards.

Directors are also asked to serve on at least one Board subcommittee.

Priority skills and experience

Capecare is seeking candidates with one of two priority skillsets.

Financial management, accounting or audit

Candidates for this role should have:

  • Sound senior-level experience in financial management, accounting or audit at a senior level
  • A CPA, CA or equivalent professional qualification, which will be highly regarded
  • Experience in financial oversight, investment or funding models
  • Previous experience as a company director, which will be highly regarded

Clinical governance

Candidates for this role should have:

  • Proven experience in a clinical governance environment
  • Health industry qualifications, such as those held by a doctor, nurse or retired health professional
  • Experience overseeing clinical practice, which will be highly regarded
  • Previous experience as a company director, which will be highly regarded

Additional desirable skills

Candidates may also bring experience or knowledge in one or more of the following areas:

  • Australian Institute of Company Directors qualifications
  • Aged care
  • Commercial property development
  • Information technology or digital transformation
  • Philanthropy and fundraising
  • Legal or regulatory matters
  • Not-for-profit or community organisations

Personal attributes

Capecare is seeking Directors who demonstrate:

  • Strong ethical standards and integrity
  • Strategic thinking and sound judgement
  • A collaborative approach to decision-making
  • A commitment to Capecare’s mission of supporting people as they age
  • An understanding of directors’ duties and responsibilities

Commitment

The Board and its subcommittees meet during 10 months of the year, usually in the final week of each month.

Meetings are held during business hours, with Board meetings generally lasting three hours and subcommittee meetings approximately two hours.

From time to time, Directors are also expected to attend staff functions, resident and family meetings, and community engagement activities.

Remuneration and further information

Modest sitting fees are paid to Directors.

A full information pack will be provided to shortlisted candidates.

How to apply

Please submit a current resume and brief cover letter outlining your relevant skills and experience to Capecare Chief People Officer Philippa Ayre no later than Friday 11 September 2026.

email : philippa.ayre@capecare.com.au

phone: 08 9750 2000

Together every step of the way: June and Clare’s aged care story

Community service has been a mainstay for Busselton resident Rae Cooper, and it’s what she recommends to live a happy and fulfilled life.

After almost two decades as neighbours at Busselton’s Ray Village retirement units, best friends June Ridley and Clare McMulkin moved into Capecare Busselton residential care just one week apart. Their story reflects the comfort that familiar people, places and support can bring as care needs change.

June and Clare first met through lawn bowls, but their friendship truly flourished after they moved into Ray Village within a week of each other in 2008. As next-door neighbours for 19 years, they shared everyday conversations, Village activities and celebrations, while supporting one another through the changes that come with growing older.

“We all looked after one another,” June said of life and the friendships they formed at the Village.

Both women also love the beachside living Capecare provides. June visited the beach most days when living in her unit, while Clare regularly walked along the coastal path towards the yacht club.

As their needs changed, both women began receiving Capecare Community home care services in their Ray Village units, including help with cleaning, meal preparation and personal care. Having support come to them allowed June and Clare to remain living independently for much longer.

“We had plenty of help,” Clare said. “We were looked after, just the same as we are looked after here.”

Eventually, both women reached the point where residential aged care offered the reassurance and day-to-day support they needed. It was an important decision, and one they each made for themselves.

For June, who just turned 94, part of the decision was a desire to ease the responsibility on her children, who live outside Busselton. Her son had been travelling from Perth each week to support her.

“I wanted to give my children some free time,” she said. “They’ve got their lives to live. We’ve lived ours.”

At age 99, Clare also recognised that she was spending increasing amounts of time on her own and would benefit from having more support around her.

Both women reached the same conclusion themselves. “It was our decision,” Clare said. “That was important.”

Although moving into residential care is a significant adjustment, there was comfort for June and Clare in already knowing and trusting Capecare. They were familiar with the organisation through their years living at Ray Village and the home care support they had received. Clare had also volunteered in the Shop at Capecare Busselton and knew the buildings and many of the people working there.

Staff members who had previously helped with maintenance and gardening at their units recognised them when they moved into residential care. “It makes you feel good,” Clare said.

Another welcome and familiar face was Capecare Property Manager Kelley Robinson, who had previously helped manage Ray Village and had known both women for many years. Kelley continues to visit June and Clare regularly and has been available to help them navigate their new surroundings and resolve any concerns.

For June, knowing her best friend would also be moving into Capecare Busselton made an enormous difference.

“When I knew Clare was coming, I was so happy,” she said. “Someone I know, someone I love.”

June moved in first, with Clare following a week later—just as they had moved into their Ray Village units within a week of one another many years before.

The friends are honest that residential care brings change. There are new routines to become accustomed to, new surroundings to learn and moments when people naturally wonder whether they could have continued managing at home.

However, they have found kindness, companionship and plenty of support.

“The staff are really lovely,” Clare said. “They can’t do enough for you.”

June agrees that kindness matters most.

“They’re kind, and that’s the main thing,” she said.

The pair enjoy sharing meals with the other residents, describing the dining table as being like “one big family”. They take part in activities that keep them engaged and connected and particularly enjoy regular visits from local schoolchildren.

Clare continues to enjoy regular strolls around the Capecare grounds and neighbouring Ray Village. A weekly game of canasta with Village friends remains a highlight, and she regularly enjoys outings with her family. Maintaining these longstanding relationships and routines has helped her remain connected to the life she enjoyed before moving.

“I’ve always been a walker,” Clare said, recalling the bushwalks and orchid-spotting trips she enjoyed while visiting her son and daughter-in-law in Leeman.
June and Clare’s journey—from independent retirement living, through home care and into residential aged care—shows the value of having trusted support that can adapt over time.

While their surroundings and care needs have changed, the relationships they built have continued. For June and Clare, that continuity has meant entering the next stage of life together, surrounded by people who already know their stories.

And, just as they did at Ray Village, the best friends remain side by side.

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