Residential Aged Care

Leaving your own home and entering an aged care home isn’t an easy decision but it doesn’t have to be a daunting experience. At Capecare you will be treated with dignity, respect, and compassion, and we will support you to live the life you choose. We will take the time to listen and understand your personal experiences as we partner with you to deliver care and services tailored to your needs.

Capecare develops personalised care plans in consultation with you or your loved one. Our care is 24-hour, person-centred, and is provided by fully trained, skilled, and compassionate staff and qualified professionals.

Living at Capecare provides an opportunity to socialise, take part in many lifestyle activities, and make new friends. Our gardens and landscaped courtyards provide spaces to enjoy the sunshine, beach, flowers and veggie patches. Visitors are always encouraged and are very much a part of Capecare life, and families are always welcome to share mealtimes and join in lifestyle activities.

Fully Staffed Facility
Registered nurses and care staff on site 24 hours for all personal care and clinical needs.

Access to Health Professionals
Capecare provides residents with allied health support from occupational therapists, physiotherapists, and speech pathologists as required. We also have routine visits from GPs, a dentist and podiatrist.

Cater Care provide a seasonal menu developed in consultation with our residents including three meals a day, plus morning tea, afternoon tea and supper. Dietary requirements to meet medical, cultural, and religious beliefs are accommodated.

Lifestyle Activities
Social activities include bingo, games, arts and craft, gardening, movies, outings within the local community, pet therapy and music therapy, quizzes, men’s sheds, visiting entertainers, and gardening.

Essential Items
Essential furniture such as a bed, drawers, wardrobe, chair, and toiletries such as soap, shampoo/conditioner, razors, toothpaste, toothbrushes, and continence aids are provided.

Hospitality services
Our housekeeping team keep the facility and residents’ rooms clean. Bedding and towels are provided and changed regularly, and clothes washing is also included.

Additional services
Our onsite hairdresser is available to residents by appointment, and our village shop is run by our wonderful volunteers.


Finding the right facility is one of the most important steps in your residential care journey. At our 96-bed Busselton facility we have a 20-room Dementia Support Unit which is tailored for those with dementia symptoms and require activities designed to meet these needs. We offer couples accommodation on a limited basis. Our new 82-bed facility in Dunsborough is dementia enabling, meaning that people with no or mild behaviours associated with their condition can freely wander around the facility, access outdoor green space and interact in activities suitable for an array of people with or without dementia.

Next Steps

It is vital to start planning for residential care sooner rather than later, researching options when small signs start appearing that things may be getting difficult to manage at home. Having someone on hand to assist through the process of accessing residential care can be a huge help. Family members, friends, carer, financial advisor or a legal professional can help.

  • 1

    ACAT Assessment

    Before receiving care in an aged care home, including residential respite, an ACAT (Aged Care Assessment Team) assessment is needed to check eligibility. You can apply for an assessment in two ways:


    The online application form is quick and easy – and available 24 hours a day, seven days a week. The website also has an easy-to-use eligibility checker which you can use before applying.

    To apply online visit: Apply for an aged care assessment | My Aged Care

    By telephone

    You can call the My Aged Care Contact Centre on 1800 200 422 (free call) to discuss your needs and complete the application over the phone.

  • 2

    Financial Assessment

    Not everyone needs to do an income and assets assessment, if you decide not to complete an income and assets assessment, and you are not receiving a means tested payment, you will pay the maximum means tested fee until you reach the annual and lifetime cap. It is recommended that independent financial advice is sought before deciding how to pay for your aged care. Services Australia’s Financial Information Service (FIS) is a free service available to everyone.

    To get an estimate of your fees, use the fee estimator on the My Aged Care website at Fee estimator: How much will I pay? | My Aged Care or if you would like to talk to someone face-to-face you can book an appointment with an Aged Care Specialist Officer at a Services Australia service centre. Call Services Australia on 1800 227 475 (free call) weekdays from 8am to 5pm.

  • 3


    When applying for permanent or respite care, please provide a signed copy of the completed application form, your My Aged Care support plan or referral code, and a copy of your fee advice letter form Centrelink/Department of Veterans’ Affairs if you have it.

    Download the Application Form.

  • 4

    Offer of Placement

    When a suitable vacancy arises, a member of our admission team will make contact. We will arrange a viewing of the room and common areas. Accepting or declining the offer is required no later than the day following the viewing. It’s important to remember there’s no obligation to accept an offer. If you decline the vacancy offer it will not affect remaining on Capecare’s Residential Waitlist.

  • 5

    Accommodation Agreement

    Once you accept a place, Capecare will help formalise the offer. A Resident Agreement sets out the care and services we will provide and how much you will be asked to pay for them. Sets out what room you are taking and how much you have agreed to pay, as well as other accommodation conditions, if relevant.

Costs Explained

Everyone’s financial circumstances are different. Some people may be eligible to receive assistance towards the cost of residential care. To determine whether the government will contribute towards the cost of residential care, an income and assets assessment will need to be completed. This assessment asks different questions to identify the best support for you or your loved one.

Basic Daily Fee

This fee helps pay for your day-to-day services such as meals, cleaning, facilities management, and laundry. The basic daily fee is set at 85% of the single person rate of the basic age pension. The government updates it on 20 March and 20 September each year in line with increases to the age pension.

Care Fee

This fee is an extra contribution that some people pay, as determined through a means assessment. The care fee is different for everyone, and not everyone has to pay it. The care fee is not fixed when you enter an aged care home; it can change over time.

Accommodation Costs

Residents have an option of paying either a RAD (Refundable Accommodation Deposit) or a DAP (Daily Accommodation Payment which is an equivalent daily charge). The actual amount varies and is dependent on the room type. It is also possible to pay the accommodation costs as a combination of a RAD and DAP if that better suits a residents financial circumstances. It is advisable to seek advice from a financial planner who specialises in this area.

The DAP is calculated by applying an interest rate determined by the Government, referred to as the MPIR (Maximum Permissible Interest Rate) to the room price and then dividing this amount by 365.

Depending on the outcome of the income and assets assessment, some residents will have the accommodation payment covered in full or partially by the government. Others will need to pay the amount themselves.

These costs can be calculated by clicking on this button.

Residential care cost diagram

Frequently asked questions

How long will I have to wait for an offer of placement?

Your application is individually assessed, and waitlisting is prioritised based on your needs and urgency for placement.

How do I advise of any changes that may affect an offer of placement?

Please contact the Admission Team on 9750 2095 to advise us of any changes to your health and wellbeing that may affect your priority for placement including admission to hospital or transitional care. We would also appreciate a courtesy call to advise if you have accepted an offer of placement with another aged care provider or you no longer need to remain on the waitlist.

Can I bring my own belongings?

You are welcome to bring some of your own personal items of furniture with you, where space allows and provided this is in line with Capecare’s health and safety requirements. This may include a comfy chair, TV, or cabinet.

Who can I contact to find out more?

Please contact the Admission Team on 9750 2095 or


20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


If you’d like to make a difference to people’s lives, you can by making a donation to Capecare. You can donate now with your credit card via PayPal.

ABN 77 630 179 279