Capecare workforce boosted by arrival of Pacific Island carers

We had a most exciting arrival this week, welcoming six new Carers from Fiji to our staff. They will fill much-needed staffing gaps created by the general healthcare staff shortage which has been exacerbated by staff who are COVID close contacts isolating at home.

Capecare has been working with Brisbane-based organisation HealthX since mid-2021 to secure these staff members, the first group of Pacific Island workers HealthX has helped move to WA since the border reopening.

HealthX has worked with hundreds of healthcare and aged care services in regional and remote locations across Australia for more than 15 years to address long term workforce shortages.

The South Pacific carers are placed for three years (with annual visits home) and are currently living on-site at Capecare, so the program provides a reliable and consistent workforce to supplement local workers. For the Pacific Island workers, benefits lie in being able to further develop their skills and knowledge in aged care and will be able to utilise and transfer these skills when they return home, providing a benefit to their communities.

HealthX CEO Carollyne Palling said HealthX worked with the Department of Foreign Affairs and Trade as an Approved Employer under the Pacific Australia Labour Mobility scheme (PALM). “This enables us to employ aged care workers from Pacific Island countries to work in regional and rural locations.

“HealthX worked with Capecare to identify its workforce needs and undertook labour market testing to confirm that positions could not be filled with local workers.

“We then submitted a recruitment plan to the PALM scheme team for approval and worked with the PALM Labour Sending Unit to identify, interview and employ suitable workers from the Pacific islands.”

HealthX assisted with visa applications for the workers and a staff member from HealthX travelled with the Fijian workers to Busselton to help them set up home and introduce them to their new community and workplace.

The aged care workers employed through the PALM scheme have completed an Australian standard Certificate III in Individual Support (Ageing, Home and Community) which is delivered by the Australia Pacific Training Coalition.

Capecare CEO Joanne Penman said management and staff welcomed the new team members on their first day with a barbecue lunch.

“We are so thrilled to welcome Lita, Mani, Vara, Tama, Dee and Viki to our team and wanted to provide the chance for them to meet some of our team and enjoy an Aussie lunch before they commence work later this week.

“They will be an enormous asset to our organisation and knowing they will be here for three years will also provide our residents with consistent care.

“We will soon also welcome a second HealthX Registered Nurse to our team who is from Singapore, and will have a third join us by the end of this month.”

Capecare has a number of skilled and unskilled positions currently available, which can be viewed here, or email hr@capecare.com.au for more information.

 

Meet Liza Hellstrom, Capecare Senior Support Worker

A desire to meaningfully help people led Liza Hellstrom to leave her long career in the travel industry to train in a field where she could really make a difference – caring.

Liza Hellstrom, now a Senior Support Worker at Capecare, studied a Certificate III before joining Capecare and hasn’t looked back in the four-and-a-half years since.

“When you get home from a day’s work, you just feel you’ve done something really good,” she says.

Liza’s day-to-day involves roles in and out of Capecare in Busselton. As well as training staff and signing up new home care clients, she visits home care clients in the community to assist with their personal care. Every day is different, and she says she loves being able to get on the road and help her clients with essential tasks.

“I might assist them with showers, help them get dressed and ready for the day, and meal preparation. We help people with making breakfast or if we visit clients in the afternoon we might make a meal for them to have later on at night and we also do medication prompts.

“We do welfare checks – going to client’s houses and making sure they’re okay. We might be the only person they see that day or week. And if we see any change or any decline in their health, we will report that back to our nursing team. We also provide social support which might mean taking people shopping, or staying in the client’s home and just having a cup of tea and a chat, whatever the client wants to do.”

When Liza gets up in the morning, she looks forward to going to work. She loves how rewarding the job is and says it’s a privilege to spend time with people who have such interesting life stories.

Liza says if you like helping people, then definitely look into working in aged care. She said clients are so grateful, and it feels as though you’re really doing something for the community.

Capecare is the largest regional independent aged care provider in Western Australia and Liza said they have been a supportive employer.

“I feel really valued as an employee. They really care about you,” she says. “Capecare are really supportive, always coming to check on us and ask how we’re going. It’s a really good company to work for.”

Originally from Sweden, Liza moved to Australia 20 years ago and has resided in Busselton for four and a half years and couldn’t think of a better place to live.

“It’s so close to all the wineries and lovely beaches. And then we’ve got our foreshore. If you take a client for a drive, you can go down to the beach, and if it’s not too hot, grab a coffee or an ice cream.”

Capecare supports people like Liza to start a career in caring or nursing. The organisation partners with South Regional TAFE to provide a fully supported 9-month traineeship program for students studying a Certificate III Individual Support (Ageing), who will then become part of their Care team for its residential facilities in Busselton and Dunsborough, and its home services community. Your course fees will be covered, and you’ll be paid while you study and doing your practical training at Capecare. If you’re studying to be a Registered or Enrolled Nurse, Capecare also offers practical paid experience in Caring or Support Worker roles while you complete your training.

Opportunities are also available for unskilled Carer Support Workers, Carers, Domestic Assistants and Lifestyle Assistants.

Contact hr@capecare.com.au call 9750 2000 and speak to our recruitment officer, or visit Capecare.com.au to find out more.

Liza Hellstrom, Senior Support Worker

Liza Hellstrom, Senior Support Worker

Lions Club donations enhance the lives of Dunsborough residents

A generous donation of $25,000 worth of equipment by the Dunsborough Lions Club to Capecare Dunsborough is set to enhance the lives of its aged care residents.

The funds have allowed the purchase of a Tovertafel, which provides interactive play opportunities particularly for people living with dementia, along with new wheelchair-friendly raised garden beds for residents and their families to enjoy.

The Tovertafel comprises a box hung from the ceiling containing a high quality projector, infrared sensors, loudspeaker and processor that work together to project interactive games onto a table. It creates moments of happiness for people living with dementia with social, physical and cognitive benefits. It is used at Capecare Dunsborough by residents and carers to allow joyful moments of play with beautiful interactive light projections.

Construction of the garden beds will start shortly in the residential care facility’s two courtyards and will have rounded corners and easy access for up to eight wheelchairs. Residents and carers will be able to plant a garden, care for it and watch it grow.

Dunsborough Lions Club has been a long-time supporter of Capecare, committing to financially supporting the facility when it was still in the early planning stages. President Malcolm Van Rensburg said it was important to the Club to give back to the community.

“When I heard about the Tovertafel through another Lions group, I did some research and got on to Tovertafel distributor out of Melbourne.

“As part of my research I spoke to people who are using it and thought it was really good. It’s been a project close to my heart and when I presented it to the club, they voted to make the purchase for Capecare Dunsborough.
“We donated $155,000 back to the community last year from the money we had raised from selling donated goods at the Lions Shed in Dunsborough Lakes Drive, plus the Lions markets in Dunsborough town. We do monthly sausage sizzles during summer, and the Easter Fair. We’re currently selling Lions Christmas cakes and puddings outside Coles.

Capecare CEO Joanne Penman said the Lions Club donations would have a significant positive impact.

“Generous donations like this really make a difference to the quality of life for our residents,” she said. “Watching them use the Tovertafel is a joy.

“It is interactive, which is really important in terms of socialisation. It’s stimulating – residents don’t get bored with it because the games are changing. It helps with hand-eye coordination and is a really wonderful group activity that won’t get tired.

“And the garden beds will be a real favourite in the facility because we’ll be able to grow some of our own herbs and vegetables, thanks to the Lions Club.

“The beds will be available not only to our residents who are mobile and independent, but also to people in wheelchairs who can wheel right up and also get involved in growing produce.

Jo said there was a real opportunity for Capecare and the community to identify, in partnership with residents, what would be useful for future donation opportunities.

“We’ll target specific needs within the organisation, things that will make a difference to the quality of residents lives that are over and above the things that, as a provider of aged care, we’re funded to provide.

“It would be really fantastic to engage the community’s thinking around ideas for things that we could do together and involve local people,” she said.

Capecare Dunsborough officially opens!

Dunsborough’s first fully integrated aged care facility has been officially opened by Assistant Minister for Regional Development and Territories and Federal Member for Forrest Nola Marino MP.

The $37.5 million facility, comprising an 80-bed residential care facility and 21 two-bedroom, two-bathroom independent living apartments, was driven by community demand and its central location and appealing design have helped create an extremely successful and in-demand development.

Capecare Dunsborough also features dementia-enabling design, a new headquarters for the Dunsborough branch of the CWA, allied health facilities, landscaped gardens, BBQ and café area, and cinema room.

In her speech at the official opening, Mrs Marino said the Federal Government’s $7.1million contribution to the project was part of the Building Better Regions Fund.

“This Federal Government investment in Dunsborough is about delivering locally to improve the lives of residents aging in their community while creating local jobs and contributing to the local South West economy.”

Mrs Marino officially cut a ribbon to open the premises along with South West Development Commission Chair Nick Belyea representing the State Government Regional Aged Accommodation Program, CWA Dunsborough President Leslie Sproule, outgoing Chair Nadine Carter and Capecare Senior Carer Jess Lehane.

Board Member for 39 years and long-time project advocate John Reid cut a cake to mark Capecare’s 60th year, with Capecare Dunsborough’s Residential Care Facility resident John Bresland and Acting CEO Philippa Ayre.

Capecare outgoing Chair Nadine Carter said the official opening was a hugely significant milestone for the regional not for profit organisation.

“It has been a long-held vision to be able to deliver this much needed aged care infrastructure and services, to the Dunsborough community and the wider South West.

“The development of this magnificent facility sets a new benchmark for residential care and retirement living in the region and state. This integrated complex enables people to live connected and enriched lives as they age as valued members of the Cape’s community. It has also brought significant social and economic benefits to the City of Busselton and the South West.

“This would have not been possible without the initial vision of Naturaliste Care Services who tirelessly communicated the need for such a facility in this growing community, the CWA who donated a portion of land to allow this development to happen to its existing scale, the State Government that contributed $2.5 million through its Regional Aged Accommodation Program and the Federal Government through its Building Better Regions Fund.

“We have now welcomed in our first wing of clients to the Residential Care Facility, and have leased 20 of 21 apartments. All new clients to the complex have a strong connection to Dunsborough and Yallingup, either as residents themselves or with family members who live here.

“Capecare is fortunate to have such a dedicated team of local personnel now managing the facility and enjoying the flexibility of working across both our Busselton and Dunsborough sites.

“Our vision for Capecare Dunsborough was ‘living well through excellent design’ – to construct a superbly designed building based on clearly defined dementia enabling principles.

“There has been much time taken in best practice research, planning and development of the project to make Capecare Dunsborough extraordinary.

“Along with the seamless blend of the complex into the natural bushland and surrounding residences, Capecare Dunsborough has been designed on a small home model to be welcoming and extremely comfortable for all residents. With intuitive technology, dementia enabling design features and décor, including memory boxes, use of colour, tailored furnishings and fittings, wayfinding with rest stops – this truly is best practice. Nursing and care staff have all been involved in the design process. The use of natural light throughout the complex is a standout feature,” Ms Carter said.

The facility will employ approximately 60 people full time once all four residential wings are fully operational, and employed approximately 530 people during construction.

Capecare Dunsborough was designed by Gary Batt & Associates Architects in consultation with dementia design specialists de Fiddes Design and was built by Perkins Builders.

Art is a prominent feature of Capecare Dunsborough with huge exterior murals by renowned Perth mural artist Kyle Hughes-Odgers, stunning stained-glass windows by Perth Art Glass featuring local flora and fauna, and a local art acquisition project with Arts Margaret River which has seen 24 works by local artists purchased and displayed around the facility.

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