Capecare welcomes new intake of Pacific Island carers thanks to success with PALM Scheme

Capecare welcomed four new Pacific Island carers to its team last month, thanks to its partnership with HealthX and the Federal Government’s Pacific Australia Labour Mobility (PALM) scheme.

Tabeta Itioa (Beta), Akineti Tiotaake (Aggie), Kaekotaake Natibu (Kaeko) and Tuane Neemia (Tuane) have joined Capecare from Kiribati (pronounced Kiribas), a group of 33 small coral islands in the central Pacific.

For the first 10 weeks at Capecare they will continue to complete their Certificate III in Individual Support (Ageing) and then join the team as fully fledged carers.

This is Capecare’s second intake of carers under the PALM scheme. An initial group of carers from Fiji arrived in 2022, and with the latest additions brings the total to 13 carers. The initial intake were the first Pacific Island healthcare workers HealthX helped move to WA post-COVID.

Capecare Acting CEO Philippa Ayre said the program had been extremely successful and made a significant difference to Capecare’s ability to source a sustainable workforce.

“We have been so fortunate to have Beta, Aggie, Kaeko and Tuane join Capecare, they have seamlessly become part of the team and our residents already love them.”

The Pacific Island carers are placed with Capecare for four years (with annual visits home) which means the program provides a reliable and consistent workforce to supplement local workers.

“Having the Pacific Island team with us for four years means our residents interact with familiar faces each day, which allows us to provide consistent and quality care,”Philippa continued.

“We recognise that our Pacific Island staff are a long way from home, and we have worked hard to ensure that as much as possible they feel they have found a second home with us here.”

For the Pacific Island workers, benefits lie in being able to further develop their skills and knowledge in aged care and will be able to utilise and transfer these skills when they return home, providing a benefit to their communities.

HealthX is an approved employer of the PALM scheme for aged care and sources, interviews, sponsors and employs suitable Pacific Island workers to support aged care facilities across Australia.

HealthX Director of People and Welfare Naomi Dunne said the organisation was excited to be part of this wonderful initiative.

“As a people, Pacific islanders exude warmth and compassion, making them the ideal candidates for roles in aged care,” Naomi said.

“HealthX recognises that this is a life changing move, and we spend significant time preparing our employees for the change of culture and life in Australia.

Capecare staff welcomed the new team members on the first day at their Busselton aged care facility with a traditional Aussie BBQ lunch.

Capecare is the largest regional based independent aged care provider in Western Australia, existing to serve the needs of our older people in the Capes Region.

For more than 60 years Capecare has served the needs of our older people in the Capes Region and is the largest regional based independent aged care provider in Western Australia.

For more information on Capecare’s independent living, community and home care, respite, and residential care services visit www.capecare.com.au

Lions Club donation a game-changer for Capecare residents

The Lions Club of Busselton has enhanced the lives of Capecare residents living with cognitive and/or mobility impairment thanks to a significant donation.

The Club purchased and donated to Capecare Busselton residents a Tovertafel,  designed to promote more joyful, social connections for seniors living with dementia through its wide range of interactive games.

The augmented reality gaming system uses light animation to help with cognitive challenges.

The games are designed to engage seniors in a purposeful play experience, increasing activity, connections, fun and learning opportunities, whilst creating memorable moments.

The Lions Club of Busselton has had a long and fruitful relationship with Capecare. President Ray Neil said making a meaningful contribution to the community is what being a part of the Lions is all about.

“This is a project that has been some time in the making,” Ray said.

A number of Lions Club members were on hand at Capecare for the state-of-the-art games console’s official handover and unveiling.

They were rewarded with huge smiles and laughter from the first residents to participate in the interactive activities.

Capecare Acting CEO, Philippa Ayre said the donation will have a positive impact on residents.

“An enormous thank you to the Busselton Lions. We are extremely grateful for their continued support in enabling us to continue to improve the lives of our residents,” she said.

“We love working with community organisations with shared values to identify opportunities for fundraising, donations and sponsorship.”

Capecare is the largest regional based independent aged care provider in Western Australia, existing to serve the needs of our older people in the Capes Region.

For more than 60 years Capecare has served the needs of our older people in the Capes Region and is the largest regional based independent aged care provider in Western Australia.

For more information on Capecare’s independent living, community and home care, respite, and residential care services visit www.capecare.com.au

Blooming beds for Capecare Dunsborough residents

Capecare Dunsborough residents have blooming vegetable and flower beds to enjoy thanks to generous support from Dunsborough Lions Club and Bunnings Busselton.

Eight raised garden beds were designed, constructed, and delivered to the facility to enable residents to participate in the planting and growing of decorative and edible plants kindly donated by Bunnings.

Dunsborough Lions members donated $25,000 to Capecare for this project plus Dementia-enabling equipment in December 2021.

Capecare Dunsborough Facility Manager Tammy Goddard said the completed garden beds would provide enrichment to their residents ‘lives.

“The garden beds were designed so that residents of all mobility levels could get involved in the project and see the fruits of their work grow,” she said.

“The conversations and reminiscence, together with digging in the soil and tending the plants is very uplifting to hear around the facility.

“To date it has been received very well with our residents and visitors. We definitely have some keen gardeners in our plot.”

The next step in the project is to paint the beds and Capecare is grateful to Dulux for donating this product.

 

Smiling lady in hat watering a raised garden bed in a courtyard

Capecare Dunsborough resident Nola Teakle taking care of a new garden bed.

Happy 100th Birthday Eddi!

Capecare Busselton resident Eddi Cowling has packed a lifetime of adventure into her 100 years.

She’s been a lorry driver for the Women’s Auxiliary Air Force (WAAF), a British Red Cross volunteer nurse, and an amateur dramatics singer and performer. She has a passion for ballroom dancing, Donna Leong murder mysteries, Queen Elizabeth II, crosswords and travel.

Eddi hails from Yorkshire and emigrated to Australia 40 years ago. She’s retained a delightful sense of humour and a twinkle in her eye.

Travel has been a constant in her life and she was keen to get moving by her late teens, when World War II was being fought.

“I always wanted to drive but my dad wouldn’t teach me because not many girls drove ‘in them days’. Bless him. My dad was lovely though, very understanding.

“I thought that if women were being called up to war, then I may as well join and do something I enjoy.

“So I left home and joined the WAAF and learned to drive before I turned 20. I drove lorries, not quite the size of the trucks you see now. I drove within England from the aerodrome, stationed mostly in Yorkshire and Lincolnshire and London for a time.”

Eddi has loved ballroom dancing all her life and met husband Geoffrey on the dancefloor.

When living in Hertford in Hertfordshire, she joined the local amateur dramatics society.

“I loved acting, it was in the years when they used to write proper music. Rogers and Hammerstein, started with Oklahoma then Carousel. Beautiful songs. I sang in the chorus, I can sing in tune but haven’t got a strong voice.”

Eddi and Geoffrey married in 1951 and moved around the UK with his work as a town planner. She has enjoyed many holidays in Italy, France, Spain, Yugoslavia and Africa.

Her and daughter Julia are great friends, and when Julia emigrated to Australia for work in 1982, Eddi and Geoffrey followed. They lived in Sydney for 16 years, enjoying their retirement and making new friends. When Julia later moved to Western Australia, they again followed and spent approximately seven years in Margaret River before Edna moved to Capecare when Geoffrey passed away.

“I say to a lot of young people: do try to travel. Travelling is all about gaining experience. You learn about other people’s lives and what it’s like living in different countries, meeting different people. You then get friends dotted all over.”

When asked about proud moments from her life, Eddi recalls her time spent volunteering with British Red Cross. She joined after moving to a new town and although she hadn’t planned to be a nurse, she thought it would be a way to make new friends. She stayed with the Red Cross for more than 20 years.

Among her fond Red Cross memories was competing. Competitions were held regularly nationwide to test the knowledge of nursing standards. The competitions were used to highlight expertise and encourage funding from the community.

“We got to London in a first aid competition, up against different counties. We came fifth. The people who won came from Scotland, so they probably had nothing better to do!” she laughed.

“I’ve got lovely memories from it and made everlasting friends until they went. That’s the sadness of getting old.”

Eddi has a striking photo of her in a Red Cross uniform. “It was taken outside of St Pauls in London, on the centenary of the Red Cross in 1963. It was a lovely occasion; the Queen was there, I got to see her, but I didn’t get to shake her hand.

“The Queen was a lovely young woman. She did a good job. I ached for her when Phillip died as I think he was her rock and I still shed tears for her.”

When mentioning that she would be amongst the first to receive a letter from the King for her 100th birthday, she waved it off, saying “I’ve got friends who are over 100, it isn’t as uncommon these days. 70 was once old, my darling dad went at 70. We’re doing something right living longer aren’t we?”

While age has slowed Eddi physically, she hasn’t slowed down mentally, making a point of regularly challenging herself.

“I find it very hard to believe I’m the age I am. I know I’m fortunate, I’ve got my own teeth, most of them, and a sense of humour!

“I do crosswords and cryptic puzzles. They sometimes baffle me but I like the challenge.

“I also like reading, especially whodunits by Donna Leon. They’re very clever books, so you learn from them. They are set in Venice and Italy and I’ve read some of her books twice. I like them so much one dropped on my foot the other day! Blood everywhere! But I’ve forgiven her.  “She writes knowing that whoever is reading it is sensible enough to know what she’s saying. She’s very human, not hoity toity.”

“I have a lovely room here at Capecare surrounded by my pictures – Julia’s paintings of Leeds, an English bluebell wood, and of Italy. I love northern Italy around the lakes on the border of Switzerland, Lago Maggiore.”

Eddi says she has enjoyed a good life. “Yes I would say I’ve had a very happy life so far, I’ve had my ups and downs and emotional rollercoasters, but I try to see the other person’s point of view, we’re not always right.”

“I’m not very good at giving out advice, we’re all very different, aren’t we? We all have different values. But you’ve got to try and keep an open mind and a sense of humour and keep your mind active.

“Make the most of life all the time and travel. Meet people, and if you have an ambition try to follow it. Don’t take offence quickly and be prepared to listen to people.

Happy 100th Birthday Eddi from everyone at Capecare, we love your sense of humour, warmth and positive attitude.

Buses, school days and community service provide fond memories for Capecare resident

Community service has been a mainstay for Busselton resident Rae Cooper, and it’s what she recommends to live a happy and fulfilled life.

We spoke to 93-year-old Rae on the eve of International Day of Older Persons and asked her what advice she would give to youngsters.  “Involve yourself in your community and care for your neighbours,” Rae said.

From girl guiding to the YWCA (Young Christian Women’s Association), local government, Freemasons Ladies and Busselton Jetty, community volunteering and involvement has been ever-present in Rae’s life.

“I was a girl guide in the 1st Perth Pioneer guides. We lived south of the Swan River and used to catch the bus to their headquarters in a hall on St Georges Terrace behind St Georges Cathedral. We would do all sorts of activities and they taught you to give.”

Rae was a foundation student of Santa Maria College in Attadale where she has fond memories of being taught by the Mercy nuns, school sports and swimming carnivals. She witnessed the Archbishop lay the foundation stone for the school before it was completed in 1938.

“I was also a member of the YWCA when I was a bit older, during the war. Mum was in the YWCA too in the 1920s. The Weld Club in Perth gave over their premises for the women in the army so they had somewhere to meet. It was otherwise an exclusive men’s club but they passed it over to the women during the war. The first time my sister Pam and I went there was with our mother. She said: ‘you’re coming with me girls’ and Pam and I thought, ‘that’s nice!’ but when we arrived, we had a great big tub put in front of us filled with potatoes and onions to peel them for the cook! Not quite as exciting as we hoped. Mum also taught us to help, especially during the war.

“Perth was a lovely place to grow up, you could ride your bike wherever you wanted, you were never frightened. Mum used to pack a lunch and we’d walk from our place in Attadale right through the bush to Jandakot, sometimes with the dog and the cat! You wouldn’t do that now!”

“As kids we always went away for school holidays. Mum took myself and my sister to the Porongurups and to Beverley. We had a beach house at Waikiki right on the water when I was a bit older. When we were very young, Dad used to hire a house in Palm Beach or Rockingham, when it was in the country!”

Her father Ronald Carroll, along with Mr Lawrie Withers and Mr WJ Sumpton founded the first bus company on the south side of the Swan River, running on Canning Highway from Perth to Fremantle. This was later merged with Metro Buses and eventually bought by the State Government. The buses played a significant role in her childhood.

“Mother and Dad had busy lives with Melville growing rapidly. Mother was always there by his side supporting him.

“Dad served 26 years in Local Government in the City Melville. He was the first elected member of the Road Board (1946) and Deputy Chairman, the first and only President of the Town of Melville, and the first Mayor of the City of Melville retiring in 1971.

“He was awarded the Most Excellent Order of the British Empire in 1970 for this service and was made the first honorary freeman of the City of Melville. My mother was very involved in the duties that came with Dad’s roles in local government.

“They asked me once if I would I cater for their supper when they lost one of their staff, and they must have liked my cooking as I ended up doing catering for the council, for love!”

Rae married her first husband Lyall Commins in Fremantle and they had four children, all of whom live around Busselton and the south west. She said he passed away when he was quite young.

The family moved to the wheatbelt when Lyall moved into local government in the Shire of Quairading. Lyle helped to establish a kindergarten there in the 1960’s with other mothers.

“Once I married and had my children, I did not work full time but had several part times positions over the years in amongst many volunteer roles in community organisations,” she said.

“I’ve been to America and Canada and to England but we mainly had driving holidays. When my first husband retired it was his dream to go around Australia in a caravan. I didn’t think I would like it, but I did. Tasmania was one of my favourite places.”

Rae moved into an Independent Living Unit at Capecare with second husband Desmond Cooper approximately 20 years ago. Three years ago she moved into the Prevelly Residential Care wing.

She says having happy marriages was one of her greatest achievements.

Rae said she is in reasonable health but doesn’t get out as much now she isn’t driving but enjoys the activities Capecare provides and being able to walk along the beach most days. Her family comes to visit every weekend.

“The fact that the Ray Family gifted this land is just amazing, I’m sure you wouldn’t find another retirement village in this setting nowadays. I think it’s really uplifting to be able to get down to the beach.

“Physical activity is very important and they put on a lot of different activities for us here.

“There are so many volunteers here, its mind boggling! One good thing about living in the country is that people are more community minded. We’ve got a lot of people in Busselton who are community minded.

“We’ve got two girls here, Brenda and Pam who drive the buses, they’re amazing drivers, they take us out, we went out yesterday to Dunsborough. It was just magic looking at the colours across the water. I love being back on the buses, it makes me think of dad.”

Capecare Dunsborough welcomes new residents

Capecare Dunsborough has recently welcomed in an additional 20 residents to its aged care facility, reaching 50% capacity.

Dunsborough’s first aged care facility officially opened in October 2021 with a plan to settle in staff and residents in a staged basis.

Capecare CEO Joanne Penman said it was wonderful to reach full occupancy on the ground floor and she was confident Capecare could commence offering places on the upper level as soon as additional staff were available.

“We have residents ready to move in but need to increase our staffing numbers before this is possible,” she said.

“We are currently recruiting across both clinical care and support services roles including registered and enrolled nurses, carers, hospitality and a lifestyle coordinator.

“Flexible hours are possible for all positions, and we welcome anyone looking to return to the workforce, whether they be mums and dads of school aged kids or retirees looking to fill a few hours a week and give back to the community,” she said.

“As a new facility, Capecare Dunsborough provides staff with the latest in technology and appealing design, and residents appreciate the beautifully appointed home-like environment with large light-filled bedrooms, lounges, dining rooms and courtyards,” she said.

Most roles have shifts available in both Dunsborough and Busselton, or staff can select their preferred location.

Capecare offers many employment benefits including ongoing paid training and development, an employee assistance program, salary packaging, a respectful and positive working environment, career path opportunities and making a real difference in older people’s lives in a not-for-profit environment.

Jo said all ages were welcome to apply, with or without training, as traineeships and paid work experience available for Carer and hospitality roles.

“Volunteers also play an important role at Capecare and we are always looking for volunteers to join our care community. We are currently seeking volunteers to greet visitors and support residents with a range of activities from a shared interest to assisting with group activities. Hours and days are flexible, if you have a few hours to spare we would love to hear from you.”

To find out about how you can work or volunteer at Capecare email recruitment@capecare.com.au or visit this page.

Carer with an aged care resident looking at an art class painting

Capecare carer Lily Meyer with Dunsborough resident Elizabeth Rapsey

Thank you Sue for keeping us stylish

For 12 years, Dunsborough local Sue has made the lives of Capecare residents brighter, providing professional hairdressing services, warm conversation, and plenty of laughs.

Sue has made the difficult decision to hang up her scissors on 36 years of hairdressing, leaving the door open for a new hairdresser to take over the salons located at Capecare Busselton and Dunsborough facilities.

“I’ve had such a rewarding time, doing two days a week at Capecare Busselton and one day at the fabulous new Dunsborough facility,” Sue said.

“There are many things I’m going to miss, including seeing residents’ faces light up when they see me, making them feel special and having lots of laughs with them.

“I’ve heard many interesting tales shared by residents and I’m sure I’ve been told things even their families don’t know about!” she said.

“But all good things must come to an end and it’s time to hang up my scissors.

“Thanks to the staff and residents who have made my job so much fun over the years.”

Thank you to you Sue for brightening up our day whenever you have been at work and for the happiness you’ve brought to our residents over 12 years.

To find out about how you can work or volunteer at Capecare and make a difference to the lives of local residents, contact recruitment@capecare.com.au or visit https://capecare.com.au/vacancies/

Meet Lallaine Dodd, Capecare Team Leader

Caring is not just a job for Busselton’s Lallaine Dodd.

Hailing from the Philippines, Lallaine joined Capecare eight years ago as a Carer after moving to Western Australia. She said she loves the work and, watching her interact with our residents, it’s clear she takes a genuine interest in their needs.

“In my culture we really look after our elderly,” she said. “I really like caring, getting to know the residents and helping them is so rewarding.”

Capecare is helping Lallaine to progress in her aged care career. She has been working as a Team Leader for the past three years and has also gained experience in the Lifestyle Team and in medication competency.

“I’m also studying at TAFE at the moment, and am planning to do enrolled nursing,” Lallaine said.

“Capecare is actually helping me a lot in being flexible in my hours to allow me to work and study.”

When asked what she loves most about Capecare, Lallaine says: “the whole environment, it’s the whole aura in there, I love it”.

When asked if she would recommend Capecare to others, she laughs and says, “I already have! I’ve recommended it to a few people already and two of them are working with me now.”

Capecare supports people like Lallaine to pursue a career in Caring or Nursing. The organisation partners with South Regional TAFE to provide a fully supported 9-month traineeship program for students studying a Certificate III Individual Support (Ageing), who will then become part of their Care team for its residential facilities in Busselton and Dunsborough, and its community home care team. Your course fees will be covered, and you’ll be paid while you study and doing your practical training at Capecare. If you’re studying to be a Registered or Enrolled Nurse, Capecare also offers practical paid experience in Caring or Support Worker roles while you complete your training.

Capecare currently has opportunities in Caring and Hospitality (cleaning) in their residential teams across both Busselton and Dunsborough locations and Support Workers and Domestic Assistants in their community team.

Contact hr@capecare.com.au call 9750 2000 and speak to our recruitment officer, or visit Capecare.com.au to find out more.

Capecare workforce boosted by arrival of Pacific Island carers

We had a most exciting arrival this week, welcoming six new Carers from Fiji to our staff. They will fill much-needed staffing gaps created by the general healthcare staff shortage which has been exacerbated by staff who are COVID close contacts isolating at home.

Capecare has been working with Brisbane-based organisation HealthX since mid-2021 to secure these staff members, the first group of Pacific Island workers HealthX has helped move to WA since the border reopening.

HealthX has worked with hundreds of healthcare and aged care services in regional and remote locations across Australia for more than 15 years to address long term workforce shortages.

The South Pacific carers are placed for three years (with annual visits home) and are currently living on-site at Capecare, so the program provides a reliable and consistent workforce to supplement local workers. For the Pacific Island workers, benefits lie in being able to further develop their skills and knowledge in aged care and will be able to utilise and transfer these skills when they return home, providing a benefit to their communities.

HealthX CEO Carollyne Palling said HealthX worked with the Department of Foreign Affairs and Trade as an Approved Employer under the Pacific Australia Labour Mobility scheme (PALM). “This enables us to employ aged care workers from Pacific Island countries to work in regional and rural locations.

“HealthX worked with Capecare to identify its workforce needs and undertook labour market testing to confirm that positions could not be filled with local workers.

“We then submitted a recruitment plan to the PALM scheme team for approval and worked with the PALM Labour Sending Unit to identify, interview and employ suitable workers from the Pacific islands.”

HealthX assisted with visa applications for the workers and a staff member from HealthX travelled with the Fijian workers to Busselton to help them set up home and introduce them to their new community and workplace.

The aged care workers employed through the PALM scheme have completed an Australian standard Certificate III in Individual Support (Ageing, Home and Community) which is delivered by the Australia Pacific Training Coalition.

Capecare CEO Joanne Penman said management and staff welcomed the new team members on their first day with a barbecue lunch.

“We are so thrilled to welcome Lita, Mani, Vara, Tama, Dee and Viki to our team and wanted to provide the chance for them to meet some of our team and enjoy an Aussie lunch before they commence work later this week.

“They will be an enormous asset to our organisation and knowing they will be here for three years will also provide our residents with consistent care.

“We will soon also welcome a second HealthX Registered Nurse to our team who is from Singapore, and will have a third join us by the end of this month.”

Capecare has a number of skilled and unskilled positions currently available, which can be viewed here, or email hr@capecare.com.au for more information.

 

Meet Liza Hellstrom, Capecare Senior Support Worker

A desire to meaningfully help people led Liza Hellstrom to leave her long career in the travel industry to train in a field where she could really make a difference – caring.

Liza Hellstrom, now a Senior Support Worker at Capecare, studied a Certificate III before joining Capecare and hasn’t looked back in the four-and-a-half years since.

“When you get home from a day’s work, you just feel you’ve done something really good,” she says.

Liza’s day-to-day involves roles in and out of Capecare in Busselton. As well as training staff and signing up new home care clients, she visits home care clients in the community to assist with their personal care. Every day is different, and she says she loves being able to get on the road and help her clients with essential tasks.

“I might assist them with showers, help them get dressed and ready for the day, and meal preparation. We help people with making breakfast or if we visit clients in the afternoon we might make a meal for them to have later on at night and we also do medication prompts.

“We do welfare checks – going to client’s houses and making sure they’re okay. We might be the only person they see that day or week. And if we see any change or any decline in their health, we will report that back to our nursing team. We also provide social support which might mean taking people shopping, or staying in the client’s home and just having a cup of tea and a chat, whatever the client wants to do.”

When Liza gets up in the morning, she looks forward to going to work. She loves how rewarding the job is and says it’s a privilege to spend time with people who have such interesting life stories.

Liza says if you like helping people, then definitely look into working in aged care. She said clients are so grateful, and it feels as though you’re really doing something for the community.

Capecare is the largest regional independent aged care provider in Western Australia and Liza said they have been a supportive employer.

“I feel really valued as an employee. They really care about you,” she says. “Capecare are really supportive, always coming to check on us and ask how we’re going. It’s a really good company to work for.”

Originally from Sweden, Liza moved to Australia 20 years ago and has resided in Busselton for four and a half years and couldn’t think of a better place to live.

“It’s so close to all the wineries and lovely beaches. And then we’ve got our foreshore. If you take a client for a drive, you can go down to the beach, and if it’s not too hot, grab a coffee or an ice cream.”

Capecare supports people like Liza to start a career in caring or nursing. The organisation partners with South Regional TAFE to provide a fully supported 9-month traineeship program for students studying a Certificate III Individual Support (Ageing), who will then become part of their Care team for its residential facilities in Busselton and Dunsborough, and its home services community. Your course fees will be covered, and you’ll be paid while you study and doing your practical training at Capecare. If you’re studying to be a Registered or Enrolled Nurse, Capecare also offers practical paid experience in Caring or Support Worker roles while you complete your training.

Opportunities are also available for unskilled Carer Support Workers, Carers, Domestic Assistants and Lifestyle Assistants.

Contact hr@capecare.com.au call 9750 2000 and speak to our recruitment officer, or visit Capecare.com.au to find out more.

Liza Hellstrom, Senior Support Worker

Liza Hellstrom, Senior Support Worker

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