Capecare workforce boosted by arrival of Pacific Island carers

We had a most exciting arrival this week, welcoming six new Carers from Fiji to our staff. They will fill much-needed staffing gaps created by the general healthcare staff shortage which has been exacerbated by staff who are COVID close contacts isolating at home.

Capecare has been working with Brisbane-based organisation HealthX since mid-2021 to secure these staff members, the first group of Pacific Island workers HealthX has helped move to WA since the border reopening.

HealthX has worked with hundreds of healthcare and aged care services in regional and remote locations across Australia for more than 15 years to address long term workforce shortages.

The South Pacific carers are placed for three years (with annual visits home) and are currently living on-site at Capecare, so the program provides a reliable and consistent workforce to supplement local workers. For the Pacific Island workers, benefits lie in being able to further develop their skills and knowledge in aged care and will be able to utilise and transfer these skills when they return home, providing a benefit to their communities.

HealthX CEO Carollyne Palling said HealthX worked with the Department of Foreign Affairs and Trade as an Approved Employer under the Pacific Australia Labour Mobility scheme (PALM). “This enables us to employ aged care workers from Pacific Island countries to work in regional and rural locations.

“HealthX worked with Capecare to identify its workforce needs and undertook labour market testing to confirm that positions could not be filled with local workers.

“We then submitted a recruitment plan to the PALM scheme team for approval and worked with the PALM Labour Sending Unit to identify, interview and employ suitable workers from the Pacific islands.”

HealthX assisted with visa applications for the workers and a staff member from HealthX travelled with the Fijian workers to Busselton to help them set up home and introduce them to their new community and workplace.

The aged care workers employed through the PALM scheme have completed an Australian standard Certificate III in Individual Support (Ageing, Home and Community) which is delivered by the Australia Pacific Training Coalition.

Capecare CEO Joanne Penman said management and staff welcomed the new team members on their first day with a barbecue lunch.

“We are so thrilled to welcome Lita, Mani, Vara, Tama, Dee and Viki to our team and wanted to provide the chance for them to meet some of our team and enjoy an Aussie lunch before they commence work later this week.

“They will be an enormous asset to our organisation and knowing they will be here for three years will also provide our residents with consistent care.

“We will soon also welcome a second HealthX Registered Nurse to our team who is from Singapore, and will have a third join us by the end of this month.”

Capecare has a number of skilled and unskilled positions currently available, which can be viewed here, or email for more information.



20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


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