About WA’s South West Aged Care Provider

About Capecare

Our Story

Capecare is an independent, not-for-profit aged care provider supporting older people across Western Australia’s South West.

Since 1961, we have grown and evolved alongside our community, providing care, support and connection through changing needs and stages of life. Today, our services include Community Home Care, retirement living, residential aged care, social and wellbeing activities and respite.

From our Busselton and Dunsborough locations, almost 400 staff and 70 volunteers support residents, clients and families across the region.

As WA’s largest regionally based independent aged care provider, Capecare combines more than 65 years of experience with a strong understanding of the communities we serve.

As a registered WA charity, the surplus we generate is reinvested into our people, services and facilities, helping us continue to respond to local needs and support our community.

Our History

Capecare will celebrate its 65th anniversary in 2026. Our founders, Jack and Maud Ray would have been proud of the progress made and delighted with the plans for the future.

In the 1920’s the Rays lived in Karlgarin, a small town in the wheatbelt region of Western Australia. In the early 1960’s they sold their farm in Karlgarin and purchased 20 acres of beachfront land in Busselton.

It was their vision to use the land for charitable purposes, specifically care of the aged. Development of the site commenced in 1962, with the hostel opening in 1969 and the nursing home in 1980.

Capecare is today the largest regionally based independent aged care provider in WA, employing more than 360 staff and assisted by more than 70 volunteers, and remains a tribute to the vision of Jack and Maud Ray and Monsignor Charles Cunningham.

We continue to build on our history, experience and expertise to provide some of the most modern and forward-thinking services available to become the south west’s provider and employer of choice in aged care.

“The object is to take care of the poorer people who are unable to do anything themselves. It could grow into something quite big… Our object is to look after the aged people but later we may find that we want to do something else for charity.” – Maud Ray

Our Capecare Way Values

Board

Capecare is governed by a board which sets the strategic direction and overall policy framework within which the Executive team manage the effective operation of care services and related business activities.

Martha Ryan

Chairperson

Martha joined the Capecare Board in October 2017 and serves as Chair. She brings a long legal career spanning financial services, insurance and commercial law, with strong expertise in governance, strategy, risk and compliance. Martha has held senior executive and Board roles across a range of organisations and is committed to supporting local not-for-profits and contributing to the South West community.

Jeffrey Dick

Deputy Chairperson

Jeffrey joined the Capecare Board in October 2019 and serves as Deputy Chair, as well as Chair of the Finance, Audit and Risk Subcommittee. He has extensive Board experience in investment and asset management in Australia and overseas and holds postgraduate qualifications in Economics. Now based in Dunsborough, Jeffrey continues to support the finance sector and is passionate about contributing to organisations that strengthen local communities.

Yvonne Robinson

Yvonne joined the Capecare Board in May 2016 and chairs the Clinical Governance Subcommittee. With a background in practice management and senior leadership across regional health services, she brings strong experience in clinical governance, corporate governance and risk management. Yvonne is a Graduate Member of the Australian Institute of Company Directors and has contributed to multiple Boards and community committees across the South West.

Dr Mostyn Hamdorf

Mostyn joined the Capecare Board in April 2022 and is a member of the Clinical Governance Subcommittee. A GP for more than 30 years, he is a Fellow of the College of Remote and Rural Medicine and has a broad clinical background across family medicine and chronic disease management. Mostyn has also supported not-for-profit primary health care services, helping improve access to care for disadvantaged communities.

Lisa Shreeve

Lisa joined the Capecare Board in April 2023 and brings extensive experience across leadership, finance, strategic planning and community engagement. She contributes expertise in marketing and communications, fundraising, technology, accounting and business development. Lisa has been CEO of Busselton Jetty Inc since 2015 and is committed to supporting Capecare’s long-term sustainability and positive outcomes for older people across the region.

Joanne Penman

Joanne is a non-executive director with extensive experience across aged care and health in senior clinical, executive and leadership roles. A Registered Nurse, she holds qualifications in science and health management and is a Graduate of the Australian Institute of Company Directors. Joanne brings strong expertise in clinical governance, service excellence and leadership in the not-for-profit sector, and currently provides consultancy support to aged care services across Australia. She is a past Capecare CEO.

Graeme Gibson

Graeme joined the Capecare Board in October 2026. He brings extensive experience across manufacturing, industrial services, mining, and the private health insurance sector, including 16 years as CEO and Managing Director. His background spans finance, executive leadership, and governance across private, public and not-for-profit organisations. During his career Graeme completed a BBus and becoming a CPA, a Grad Dip Ed, and a leadership program with INSEAD (Singapore), and completed the Graduate program with the AICD. He is committed to supporting Capecare’s continued development and strengthening its contribution to South West communities.

Dr Sarah Dunlop

Sarah joined the Capecare Board in October 2026. A specialist palliative care physician, she is Head of Department with WA Country Health Service’s South West Palliative Care team. Sarah brings extensive clinical experience across hospital and community-based healthcare, with expertise in clinical governance, service development, quality improvement, and medical education. She is a Fellow of the Royal Australasian College of Physicians and the Australasian Chapter of Palliative Medicine, and a Senior Clinical Lecturer at the University of Western Australia. Based in Busselton, Sarah is committed to improving access to quality palliative and end-of-life care across regional communities.

Dr Claire Langdon

Claire joined the Capecare Board in October 2026. She brings extensive experience in health service leadership, public health policy, clinical governance and aged and palliative care. She has held senior executive roles in government, healthcare and education, including CEO of Busselton Hospice Care and Director of Health Services and Workforce Policy with the Victorian Government. Claire holds a PhD in Public Health, is a Fellow of the Australasian College of Health Service Management and a Graduate of the Australian Institute of Company Directors. Based in the South West, she has served on numerous Boards and advisory committees, contributing to improved healthcare services and outcomes for regional communities.

Executive and Management

Tim Nayton

Chief Executive Officer

Tim joined Capecare as Chief Executive Officer in July 2024. He is a qualified physiotherapist and holds an MBA and Graduate Diploma in Clinical Governance. Tim brings over 18 years’ experience in executive leadership across health, aged and community care throughout Australia. His leadership approach is focused on service excellence, operational and financial resilience, and building organisational capability through people, innovation and technology.

Graydn Spinks

Chief Operating Officer

Graydn joined Capecare in 2025 as Chief Operating Officer, bringing more than 20 years’ leadership experience across aged care, community services and the charity sector. His background includes senior roles with City of Swan, Australian Red Cross, BaptistCare WA and AnglicareSA. Prior to Capecare, Graydn was CEO of GLAICA, where he supported workforce growth, strengthened care models, and improved service delivery through strategic development and funding optimisation.

Philippa Ayre

Chief People Officer

Philippa joined Capecare in May 2019 and is a highly experienced human resources professional with more than 15 years in the field. She holds a Bachelor of Commerce (Honours) in Human Resources and Industrial Relations and has worked in both corporate and operational roles. Prior to Capecare, Philippa built extensive experience across the resources sector, working in Australia and internationally, and brings a strong focus on culture, capability and workforce development.

Susan Stevenson

Chief Financial Officer

Susan joined Capecare in 2021 and brings more than 25 years’ experience across financial management and executive leadership roles in both the UK and Australia. She holds an Honours Degree in Economics and is a qualified Management Accountant (ACMA) and Certified Practising Accountant (CPA). Susan has worked across private and not-for-profit sectors and supports Capecare’s financial sustainability through strong governance, planning and performance oversight.

Damiano Montagnese

Hospitality Services Manager

Damiano joined Capecare in 2025 as Hospitality Services Manager, bringing extensive experience across hospitality and aged care services. He has held senior roles including Chef Manager at Aegis Aged Care, and Chef Manager and Manager of Hotel Services at Catholic Homes Incorporated. Damiano is committed to high-quality dining and service standards that support residents’ wellbeing, comfort and overall experience across Capecare’s sites.

Kelley Robinson

Property and Independent Living Manager

Kelley has been part of Capecare for over 15 years and has progressed through multiple property and project support roles. She has contributed to key developments and refurbishments including Capecare Dunsborough, Ray Lodge, Rosa Brook and several major wing developments. In her current role, Kelley oversees independent living operations, maintenance programs, purchasing, contractor coordination and ongoing improvements to ensure safe, welcoming environments for residents and clients.

Hazel Gordon

Residential Care Manager Busselton

Hazel joined Capecare in 2019 and is an experienced Registered Nurse with over 20 years in nursing and more than 10 years in residential aged care. She holds a Bachelor of Science (Nursing) and a Graduate Certificate in Health Services Management. Prior to Capecare, Hazel held leadership roles including Facility Manager and Clinical Nurse positions. She is focused on maintaining high-quality care, clinical excellence and a supportive environment for residents and staff.

Linda Barry

Residential Care Manager Dunsborough

Linda brings more than 40 years’ experience across nursing, clinical governance and aged care leadership. A Registered Nurse with an MBA, she has held senior roles across Australia and New Zealand including Facility Manager, Residential Manager and Clinical Care Coordinator. Linda has a special interest in dementia support, with published work and research focused on meaningful engagement for people living with cognitive impairment. She is passionate about building connected communities for residents, families and staff.

Hayley Haggerty

Quality & Clinical Governance Manager

Hayley joined Capecare in November 2024 and is a registered Nurse Practitioner with strong clinical and governance expertise. She holds a Masters in Advanced Nursing Practice (Nurse Practitioner Studies) and a Bachelor of Health Science, along with additional qualifications in clinical practice and health management. Hayley has held senior roles across aged care compliance, quality systems, continuous improvement and leadership, and supports Capecare’s commitment to safe, high-quality care and best practice standards.

Janine Pittaway

Stakeholder Engagement Manager

Janine joined Capecare in October 2025 and brings nearly 30 years of experience in marketing, communications and stakeholder engagement. She has worked across the private, public and community sectors, delivering strategic communications, media relations, content and public relations campaigns. As founder and principal of Bright Communications, Janine supported clients through consultation, implementation and ongoing engagement. Her experience includes brand development, crisis communications and high-profile events, with a focus on building trust and meaningful relationships across communities.

Annual Reports

Our Policies and Procedures

Feedback and Complaints Policy and Procedure

Capecare values feedback on our care and services and related processes and we apply open disclosure principles. View and download here.

Incident Management and SIRS Reporting Policy and Procedure

Capecare is committed to ensuring a systematic and proactive approach to identifying, managing, and resolving incidents. We foster a safe and responsive environment for all our individual and staff by promptly addressing incidents, thoroughly investigating their causes, and implementing effective corrective actions. Read more and view policy here.

Work Health and Safety Policy

Capecare is committed to ensuring the health, safety and wellbeing of all people at our workplaces,
including staff, volunteers, contractors, residents, clients and visitors. We acknowledge our legal and
moral responsibility to provide a safe working and caring environment.
Read our policy statement here.

Privacy Policy

Capecare respects the privacy and confidentiality of individual, worker and organisation information in line with privacy legislation and regulations. View policy here.

Voluntary Assisted Dying (VAD) Policy

Capecare acknowledges and respects the legal right of eligible Western Australians to access Voluntary Assisted Dying (VAD) under the Voluntary Assisted Dying Act 2019 (WA). Capecare supports consumer choice and autonomy, ensuring that any person seeking VAD is treated with compassion, dignity, and respect. Care is provided within a human rights framework, upholding autonomy, informed consent, and equitable access, while respecting the rights of staff to conscientious objection. Capecare remains committed to providing high-quality palliative and end-of-life care alongside support for consumers who choose to explore or proceed with VAD. Read our policy here.

Whistleblower Procedure

The Board and management of Capecare is committed to operating in accordance with all applicable legislation and regulations and in accordance with Capecare’s policies and procedures. As set out in the Capecare Code of Conduct, directors, officers, employees, consultants and contractors of the Company are expected to not only act in compliance with legal obligations, but also act ethically and responsibly, acting with honesty and integrity. View and download here.

Aged Care Quality Standards

View and download fact sheets on the new Standards here.

Strategic Plan Summary

View our Strategic Plan summary here.

Busselton

20 Ray Ave
Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696
reception@capecare.com.au

Dunsborough

171 Naturaliste Tce
Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508
reception.duns@capecare.com.au

Capecare Community Home Care

Ph: 08 9750 2097
community@capecare.com.au

Capecare acknowledges the Wadandi people as the Traditional Custodians of Noongar Boodja and honour Elders past and present. We recognise their enduring connection to this land and our shared commitment to care for our community.

About Capecare