A gift of music that lives on at Capecare

When Ishbel Casselton visited her husband Bob at Capecare Dunsborough, there came a time when his ability to communicate with her began to decline.

Determined to continue reaching him on an emotional level, Ishbel searched for another way to connect.

Bob had always loved music — especially listening to Ishbel play the piano. When Ishbel mentioned this to family friend Jason Cavallaro during a visit from Perth, the conversation took an unexpected and generous turn.

“I told Jason I would love to get a piano for Capecare so I could play for Bob,” Ishbel said. “Without missing a beat, Jason replied, ‘You can have mine.’ I almost dropped on the spot.”

Soon after, Jason’s piano was delivered and given pride of place in the dining room of the Bunker Bay wing at Capecare Dunsborough.

The impact was immediate. When Ishbel began to play, Bob’s face lit up.

“Through the piano, we were able to continue using music as a connector right up until Bob’s passing,” she said.

Bob sadly passed away in January, but the gift of music continues.

Jason’s generous donation has touched not only Ishbel and Bob, but also residents, staff, and visiting family and friends throughout the Dunsborough community.

Capecare volunteer Barton Hatherley now plays the piano during his Tuesday morning visits, and residents especially enjoy singing along to much-loved old-time favourites.

And this is no ordinary piano. Ishbel shared that the instrument originally came from the Japanese Embassy in Perth.

The Ambassador’s daughters learned to play alongside Jason’s daughters, and when the Ambassador’s family returned to Japan, the piano was gifted to Jason — who has now generously passed it on to Capecare.

“It is a beautiful piano,” Ishbel said. “We are so lucky to have it.”

Capecare strengthens palliative care through national initiative

Capecare is proud to be participating in the End of Life Directions for Aged Care (ELDAC) initiative – a nationally recognised program designed to support aged care providers to improve palliative care, strengthen advanced care planning, and build stronger connections across health and community services.

The ELDAC project is funded by the Australian Government Department of Health and Aged Care and delivered through a partnership of three universities and national organisations representing aged care, palliative care and primary care.

What is palliative care?

Palliative care is a compassionate and supportive approach that aims to enhance quality of life for individuals living with a life-limiting illness, and for the families and carers supporting them.

It focuses on preventing and relieving suffering through early identification of needs, careful assessment, and effective management of pain and other concerns. This includes physical, psychological, emotional, cultural and spiritual support, ensuring each person’s care is respectful, individualised, and aligned with their values.

What is ELDAC?

The ELDAC model provides a practical framework for improving how aged care services respond to changing health needs and end-of-life care. It supports providers to strengthen:

  • Advance Care Planning
  • Assessing palliative care needs
  • Responding to deterioration
  • Working collaboratively with families, GPs and allied health professionals
  • Connecting with wider palliative care services

This approach can contribute to reduced hospital admissions, shorter hospital stays, and improved quality of life outcomes for older Australians receiving care in residential aged care and in the community.

Capecare’s ELDAC journey

Capecare commenced the ELDAC journey at our Dunsborough facility in November 2025. We will commence at our Busselton facility and in our Community care services in May 2026.

As part of ELDAC, we are focusing on raising awareness and strengthening our approach to palliative and end-of-life care through:

  • targeted meetings and planning activities
  • increased collaboration with GPs and allied health professionals
  • improved access to trusted, evidence-based resources and tools
  • building staff capability through education and training
  • supporting stronger communication and care planning with residents, clients and families

Staff across our Busselton and Dunsborough residential care facilities and community care will have access to a collection of free, evidence-based information, tools and resources developed through ELDAC and supported by trusted programs including palliAGED and Advance Care Planning Australia.

A key part of Capecare’s participation includes support from the Program of Experience in the Palliative Approach (PEPA).

Benefits for Capecare and our community

Capecare’s involvement in ELDAC is expected to deliver wide-ranging benefits, including:

  • stronger support to provide palliative care through structured frameworks and planning
  • access to trusted evidence-based resources and online tools
  • increased education and training to build confidence and expertise
  • greater confidence for staff, volunteers, residents and families
  • a valuable learning opportunity across our entire organisation
  • cost efficiency through grant-funded training opportunities
  • strengthened networks with local palliative care services, GPs and allied health professionals

Capecare is committed to providing compassionate, high-quality care that supports dignity, comfort and choice. The ELDAC initiative is an important step in strengthening our palliative approach and ensuring residents and clients receive the right care, at the right time, in the right place.

We look forward to continuing this journey and sharing further updates as the program expands across our communities.

Capecare is WA’s first regional Time to Think provider

Capecare in Busselton will be the first regional location for the Western Australian Government’s Time to Think program.

Time to Think allows older people in the South West more time to plan their next steps following a hospital stay, and in turn, helps to free hospital beds and provide a dedicated support service.

In announcing Capecare’s involvement, WA’s Aged Care and Seniors Minister Simone McGurk said the introduction of the program’s first beds in the South West was a significant milestone in improving access for regional communities, meaning more older Western Australians can benefit from this valuable support.

18 beds at Capecare’s Busselton campus have been added to the program which now totals 87 short-term places across aged care homes in WA. The program launched in May this year.

Capecare CEO Tim Nayton said the organisation had already been successfully providing a hospital transition pilot program.

“We’re excited to expand our work in this important area and be part of the Time to Think program,” he said.

“We witnessed first-hand the importance and value of supporting local hospitals, and individuals while they plan longer-term care arrangements.

“Time to Think clients are supported by Capecare with reablement and placement coordination to ensure they can choose their appropriate future home which might be residential aged care or a return to their home in the community.

“It is an important program in the broader model of health management, helping to free up public hospital beds, particularly in the South West where they are at such a premium.

“As a regionally based aged care provider our philosophy is to support the community and we have been doing so for almost 65 years with aged care services, so this program is a natural extension of our work.”

“The priority for all of our aged care services is to ensure that older people, their carers and families, and our community continue to receive the support they need, when they need it,” he said.

Award for Clinical Coordinator Alvin Dube demonstrates Capecare values

At Capecare, we’re committed to nurturing the next generation of healthcare professionals. By actively supporting nursing and care trainees through clinical placements with educational institutions across Australia, we’re investing in a future where dedicated, skilled staff provide exceptional care to our residents and strengthen our team.

We were delighted to learn last week that Capecare Clinical Coordinator Alvin Dube has been recognised with the Outstanding Preceptor Award through the Clinical Placements with Older People Program (CPOP). The award honours his excellence in mentorship and the positive impact he’s made on student nurses during their placements.

A mentor who makes a difference

The recognition came through a heartfelt nomination from a student nurse who experienced first-hand Alvin’s exceptional approach to teaching and care:

“Alvin brought a wealth of knowledge to every buddy shift I had with him and approached teaching with so much patience, clarity, and genuine care. He consistently emphasised that caring for the elderly involves not only the individual, but also their entire family – a perspective that has shaped my understanding of compassionate, person-centred care.

“From the very beginning, Alvin made me feel valued as a student. He took the time to ask, ‘What can I teach you?’ A simple question that had a lasting impact on me. It demonstrated his genuine commitment to my learning and made me feel safe asking questions while growing in confidence. Thanks to his support, my confidence has soared throughout this placement.

Alvin also made the effort to walk me through procedures step by step, never rushing, and always ensuring I understood the ‘why’ behind the ‘how.’ His dedication to both patient care and teaching is truly inspiring, and I feel incredibly fortunate to have had the opportunity to learn from such an amazing nurse.”

Building a legacy of care

CEO Tim Nayton said Alvin’s award reflected the values at the heart of Capecare – compassion, respect, partnership, and a commitment to person-centred care.

“His ability to inspire confidence in emerging nurses while maintaining the highest standards of resident care exemplifies the quality of our team,” Tim said.

“We are so lucky to have Alvin caring for our residents and being part of the Capecare family. Thank you, Alvin, for everything you do.”

The Clinical Placements with Older People Program is funded by the Australian Government Department of Health, Disability and Ageing and led by the University of Canberra in partnership with Curtin University, Edith Cowan University, the University of the Sunshine Coast, Central Queensland University, Southern Cross University, and the University of Tasmania.

Two men smiling with a certificate.

Clinical Coordinator Alvin Dube with Capecare CEO Tim Nayton and Alvin’s award , demonstrating Capecare values in action

Combatting loneliness at Capecare

Loneliness is an increasingly documented issue and can strike seniors particularly hard, impacting mental and sometimes physical health.

Capecare actively strives to combat loneliness with a variety of lifestyle activities for our residents in Busselton and Dunsborough.

We recently signed up 8 of our Busselton residents to the Letters Against Isolation Program.

Operating across Australia, the UK, the USA and Canada, Letters Against Isolation connects letter writers to older people via an anonymous online portal.

The handwritten letters and cards are sent to our Lifestyle Team and distributed to residents who are suited to each letter.

This week, the postman arrived! Edie, Greg, and Sally received our first letters from the program.

The letters talked about family holidays to go fishing, childhood memories, and many different hobbies and pastimes.

Thank you, Letters in Isolation and your volunteer writers, for making a normal day just a little bit more special for our residents.

Remembering our servicemen and women

Remembrance Day is an important occasion at Capecare when we stop to honour the courageous men and women who have served and died for our country.

Individual ceremonial events were held at each of our facilities and were well attended by residents and staff.

Special thanks to Volunteer Barton Hatherly for providing musical accompaniment, resident Bob Muirson for his recital of In Flanders Field, and resident Nikolaus Selheim for laying a wreath at the Dunsborough service.

Thanks also to Rev Graham Lawn for officiating in Busselton. He is a regular visitor to Capecare, providing our monthly Christian church service, and thanks also to resident Glenys Reynolds.

And special thanks also to our Lifestyle Coordinator Megan Snitch for organising these moving and important events and to our hospitality team for providing morning and afternoon tea.

Lest We Forget.

Capecare Carer Dee makes a huge impact

Dee Naikidi joined Capecare as part of our first intake of Pacific Australia Labour Mobility scheme carers back in 2022.
She has made a huge impact in that time. Our residents and staff adore her, and she won a HealthX Carer of the Year award in 2023 for her reliability, work ethic, mentorship, and flexibility.
Most significantly, Dee has been able to build her family in Fiji a home.
When Tropical Cyclone Yasa struck Fiji in December 2020, Dee’s family lost everything — their home was destroyed, forcing them to relocate to a makeshift camp. Determined to give her family a better life, Dee joined the PALM scheme, securing a job with Capecare as a carer.
In just seven months, her earnings enabled her to build a four-bedroom house for her parents and daughter, replacing the emergency shelter her family had lived in since the cyclone.
Here’s her story, filmed recently in Busselton and Fiji by the PALM Scheme.

Dunsborough Art Exhibition opens

Our Dunsborough Artists in Residence opened their third annual art exhibition earlier this week.

This talented group paints together every Wednesday morning, transforming the Capecare Dunsborough café into a creative workspace with extra tables, easels, palettes, paints, brushes and jars of water.

It is a hive of activity and positivity, sharing in each other’s creativity. Everyone works on their own project, drawing inspiration from life experiences and the things we see around us.

The group is united by a love of art, no matter the skills or abilities.

Volunteers, family and friends assist our Lifestyle Coordinator Kuvita Kumar and our artists almost every week.

Featured in this year’s exhibition is an intergenerational artwork made with the help of our little friends from GEMS Prep School Dunsborough and assistance of Debbie from Bunnings Warehouse Australia in Busselton.

“The Tree of Life” is a collaborative collage made of individually hand painted pebbles and is inspired by Gustav Klimt’s painting of the same name.

The exhibition is open until Monday 7 July, paintings are for sale and all funds raised are used to buy art materials and artist quality resources.

Celebrating Our Capecare Nurses | International Nurses Day

At Capecare, we are proud to shine a light on the incredible work of our dedicated nursing team who care for clients and residents across Busselton, Dunsborough, and the wider South West community.

This International Nurses Day (12 May), we recognise and celebrate the compassion, expertise, and commitment our nurses bring to their roles every single day.

In the video linked below, we profile three of our amazing nurses, offering a glimpse into their day-to-day work and the meaningful relationships they build with those they support.

While we’re grateful for our nurses every day, 12 May — Florence Nightingale’s birthday — is a special reminder to honour the nurses in our lives.

Take a moment today to say thank you, check in, and show your appreciation.

With heartfelt thanks, From all of us at Capecare

Capecare International Nurses Day video

 

 

Capecare thanks local emergency services

Capecare Dunsborough’s management fired up the BBQs at their Naturaliste Terrace facility last Thursday to thank local fire brigades and emergency services personnel.

Capecare CEO Tim Nayton acknowledged both the emergency services personnel for protecting residents and facilities during the recent Dunsborough fires, and also his staff who were working on the day.

Tim was at Capecare Dunsborough at the time of the fires and said, while obviously concerned about what was happening on the reserve across the road from the facility, it was reassuring to see the services in action.

“To watch the emergency services teams and know that there was that level of support was amazing to experience, and to witness the confident way, what became quite a threatening fire, was managed,” Tim said.

The BBQ was attended by DFES Area Officer Andy Thompson, Mayor Phill Cronin, Ben Small, Liberal representative for Forrest and a number of professional and volunteer firefighters, Capecare staff who worked on the day of the fire, and Armstrong Village residents and their families.

Andy Thompson also thanked volunteers and said the incident response ran like clockwork thanks to practical exercises carried out with Capecare.

“To our volunteers, thank you. They’ve had a busy past couple of months, including turning out to Windy Harbour and various other fires.

“The accolades also go out to Capecare staff and management. Thanks to pre-planning and on-site training and evacuation drills carried out last year, it went like clockwork.

“Staff knew we were going to ‘protect in place’, which we had planned. We had the resources here, which the volunteers are trained for, and working with Capecare staff and management was faultless. It couldn’t have gone any better.

“It goes to show the strength of all of us working together in the community and the number of volunteers that we have… Fire, Search and Rescue, SES, St John Ambulance… it was a fantastic response and hats off to everybody.”

Mayor Phill Cronin, who was a volunteer firefighter on the day, reiterated the community response.

“As I’m driving down the road, I see a big billow of smoke in the distance. The radio’s chattering. The sirens are going off. The Dunsborough guys were having a bit of trouble at their own fire station. Then I’m hearing: ‘Capecare, get down there’. We get down to Cape Nat, and there’s smoke everywhere.

“We had 125 firefighters. We had 50 units down there. We had two helicopters. The whole point was how we all came together. The DFES guys, they were protecting the structures, we were doing the bush. There were queues of St John Ambulance people down there. DFES were setting up an incident support group. It was all done professionally. We also had a lot of the City (of Busselton) involved.

“At the end of the day, we didn’t lose any properties. There were no injuries. there was no loss of life.

“Everybody here, you all played a part, you made people feel safe. The Capecare guys were out there as well, getting wet and smoky. but we all did a great job and look, I really want to say thank you. Thank you for this event to recognise this and bring us all together.

“The next thing that we are doing is getting the reserve back to how it was. We instantly go into recovery mode.  One thing we’ve learned is recovery is the quickest thing that we can get on top of rather than leaving it weeks down the line,” Mayor Cronin said.

Tim concluded by praising the amazing community spirit, also demonstrated by the generosity of wineries and breweries approached for the event. Special thanks to Shelter Brewing, Eagle Bay Brewing, Baileys Brewing, Skigh Wines, the  Highbury Project and Cape Cellars.

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