Employment Vacancy

Position Title: Carer Support

Direct Supervisor: Registered Nurse

Main Purpose of Position

The primary purpose of this role is to provide support to the Care team by undertaking general housekeeping duties and assisting with personal care and social support of the residents as directed.


Work Health & Safety

Standards of Performance

  • Observe and comply with all health and safety instructions, procedures, signs and notices relating to your work and correctly use the appropriate protective clothing and equipment supplied.
  • Follow Infection Prevention and Control procedures and standards relevant to the role.
  • Use correct documented procedures to correct, if possible, and immediately report any unsafe situations, near-miss incidents and all work related injuries.
  • Maintain good housekeeping at all times.

Personal Leadership

  • Acts with honesty, empathy and kindness towards co-workers and clients.
  • Engages and works collaboratively with others through a shared purpose to achieve goals.
  • Has a thorough awareness of cultural safety and conducts themselves to operate inclusivity.
  • Takes responsibility on an individual level to strive for excellence.
  • Accepts and responds constructively to feedback.
  • Is aware of own strengths and limitations and seeks help from others as required.
  • Adapts communication style and messages to suit different personalities and cultures.


  • Understand and proactively contribute to managing risk and to promote a culture of participation in the risk process.


  • Actively contribute to quality improvement activities in Capecare through initiating continuous improvement suggestions.
  • Contribute effectively towards the organisation’s quality accreditation processes.


  • Adhere to all Capecare policies and procedures.
  • Own conduct and approach aligns with the Capecare Way.
  • Commits to the values of: Compassion Respect Partnership Commitment
  • Challenges behaviour in others that contravenes the organisational values.


Nil formal qualifications required.

Technical Competencies and Skills

  • Strong time management skills
  • Strong problem solving skills
  • Ability to work independently
  • Ability to show initiative and undertake tasks without prompting

Relevant Experience

  • Previous experience in a housekeeping or cleaning role would be preferable
  • Previous experience in the aged care industry would be desirable

Key Accountabilities of the Role


  • Upkeep all residential communal areas within allocated area/wing including vacuuming, dusting, mopping and cleaning all floors, surfaces and furniture;
  • Clean and restock residents’ rooms and bathrooms (as per weekly cleaning schedule);
  • Clean and restock all public areas with allocated wing including all bathrooms and wash hand basins; teamaking stations; defrosting fridges to schedule.
  • Clean all staff areas in allocated area/wing including nurses station, pan room, laundry/skip room;
  • Make residents beds daily including replacing linen and towels as per schedule;
  • Ensure laundry/skip room remains tidy and replace skips throughout day ensuring linen bags are packed to the correct weight; and
  • Any other general housekeeping tasks to ensure the tidiness and upkeep of the allocated area/wing to appropriate standards.

Care Support

  • Answer call bells and assist residents where possible and escalating appropriately to Care staff when required;
  • Assist at meal times delivering meal trays and feeding residents as directed by RNs, Capecare Team Leader or senior care staff;
  • Assist the Care staff with transferring residents and using appropriate equipment within the scope of the training provided, and using sound manual handling principles. Ensure that all equipment used in in safe working order before use, and cleaned as appropriate after use; and
  • Any other support task within scope as per directed by the Care of Nursing staff.


20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


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ABN 77 630 179 279