Buses, school days and community service provide fond memories for Capecare resident

Community service has been a mainstay for Busselton resident Rae Cooper, and it’s what she recommends to live a happy and fulfilled life.

We spoke to 93-year-old Rae on the eve of International Day of Older Persons and asked her what advice she would give to youngsters.  “Involve yourself in your community and care for your neighbours,” Rae said.

From girl guiding to the YWCA (Young Christian Women’s Association), local government, Freemasons Ladies and Busselton Jetty, community volunteering and involvement has been ever-present in Rae’s life.

“I was a girl guide in the 1st Perth Pioneer guides. We lived south of the Swan River and used to catch the bus to their headquarters in a hall on St Georges Terrace behind St Georges Cathedral. We would do all sorts of activities and they taught you to give.”

Rae was a foundation student of Santa Maria College in Attadale where she has fond memories of being taught by the Mercy nuns, school sports and swimming carnivals. She witnessed the Archbishop lay the foundation stone for the school before it was completed in 1938.

“I was also a member of the YWCA when I was a bit older, during the war. Mum was in the YWCA too in the 1920s. The Weld Club in Perth gave over their premises for the women in the army so they had somewhere to meet. It was otherwise an exclusive men’s club but they passed it over to the women during the war. The first time my sister Pam and I went there was with our mother. She said: ‘you’re coming with me girls’ and Pam and I thought, ‘that’s nice!’ but when we arrived, we had a great big tub put in front of us filled with potatoes and onions to peel them for the cook! Not quite as exciting as we hoped. Mum also taught us to help, especially during the war.

“Perth was a lovely place to grow up, you could ride your bike wherever you wanted, you were never frightened. Mum used to pack a lunch and we’d walk from our place in Attadale right through the bush to Jandakot, sometimes with the dog and the cat! You wouldn’t do that now!”

“As kids we always went away for school holidays. Mum took myself and my sister to the Porongurups and to Beverley. We had a beach house at Waikiki right on the water when I was a bit older. When we were very young, Dad used to hire a house in Palm Beach or Rockingham, when it was in the country!”

Her father Ronald Carroll, along with Mr Lawrie Withers and Mr WJ Sumpton founded the first bus company on the south side of the Swan River, running on Canning Highway from Perth to Fremantle. This was later merged with Metro Buses and eventually bought by the State Government. The buses played a significant role in her childhood.

“Mother and Dad had busy lives with Melville growing rapidly. Mother was always there by his side supporting him.

“Dad served 26 years in Local Government in the City Melville. He was the first elected member of the Road Board (1946) and Deputy Chairman, the first and only President of the Town of Melville, and the first Mayor of the City of Melville retiring in 1971.

“He was awarded the Most Excellent Order of the British Empire in 1970 for this service and was made the first honorary freeman of the City of Melville. My mother was very involved in the duties that came with Dad’s roles in local government.

“They asked me once if I would I cater for their supper when they lost one of their staff, and they must have liked my cooking as I ended up doing catering for the council, for love!”

Rae married her first husband Lyall Commins in Fremantle and they had four children, all of whom live around Busselton and the south west. She said he passed away when he was quite young.

The family moved to the wheatbelt when Lyall moved into local government in the Shire of Quairading. Lyle helped to establish a kindergarten there in the 1960’s with other mothers.

“Once I married and had my children, I did not work full time but had several part times positions over the years in amongst many volunteer roles in community organisations,” she said.

“I’ve been to America and Canada and to England but we mainly had driving holidays. When my first husband retired it was his dream to go around Australia in a caravan. I didn’t think I would like it, but I did. Tasmania was one of my favourite places.”

Rae moved into an Independent Living Unit at Capecare with second husband Desmond Cooper approximately 20 years ago. Three years ago she moved into the Prevelly Residential Care wing.

She says having happy marriages was one of her greatest achievements.

Rae said she is in reasonable health but doesn’t get out as much now she isn’t driving but enjoys the activities Capecare provides and being able to walk along the beach most days. Her family comes to visit every weekend.

“The fact that the Ray Family gifted this land is just amazing, I’m sure you wouldn’t find another retirement village in this setting nowadays. I think it’s really uplifting to be able to get down to the beach.

“Physical activity is very important and they put on a lot of different activities for us here.

“There are so many volunteers here, its mind boggling! One good thing about living in the country is that people are more community minded. We’ve got a lot of people in Busselton who are community minded.

“We’ve got two girls here, Brenda and Pam who drive the buses, they’re amazing drivers, they take us out, we went out yesterday to Dunsborough. It was just magic looking at the colours across the water. I love being back on the buses, it makes me think of dad.”

Capecare Dunsborough welcomes new residents

Capecare Dunsborough has recently welcomed in an additional 20 residents to its aged care facility, reaching 50% capacity.

Dunsborough’s first aged care facility officially opened in October 2021 with a plan to settle in staff and residents in a staged basis.

Capecare CEO Joanne Penman said it was wonderful to reach full occupancy on the ground floor and she was confident Capecare could commence offering places on the upper level as soon as additional staff were available.

“We have residents ready to move in but need to increase our staffing numbers before this is possible,” she said.

“We are currently recruiting across both clinical care and support services roles including registered and enrolled nurses, carers, hospitality and a lifestyle coordinator.

“Flexible hours are possible for all positions, and we welcome anyone looking to return to the workforce, whether they be mums and dads of school aged kids or retirees looking to fill a few hours a week and give back to the community,” she said.

“As a new facility, Capecare Dunsborough provides staff with the latest in technology and appealing design, and residents appreciate the beautifully appointed home-like environment with large light-filled bedrooms, lounges, dining rooms and courtyards,” she said.

Most roles have shifts available in both Dunsborough and Busselton, or staff can select their preferred location.

Capecare offers many employment benefits including ongoing paid training and development, an employee assistance program, salary packaging, a respectful and positive working environment, career path opportunities and making a real difference in older people’s lives in a not-for-profit environment.

Jo said all ages were welcome to apply, with or without training, as traineeships and paid work experience available for Carer and hospitality roles.

“Volunteers also play an important role at Capecare and we are always looking for volunteers to join our care community. We are currently seeking volunteers to greet visitors and support residents with a range of activities from a shared interest to assisting with group activities. Hours and days are flexible, if you have a few hours to spare we would love to hear from you.”

To find out about how you can work or volunteer at Capecare email recruitment@capecare.com.au or visit this page.

Carer with an aged care resident looking at an art class painting

Capecare carer Lily Meyer with Dunsborough resident Elizabeth Rapsey

Volunteers acknowledged

Our volunteers were acknowledged last week with a morning tea and service awards presentation. Our team of volunteers play a crucial role in the daily workings of Capecare – meeting and greeting visitors and assisting with the check-in process at both of our facilities, spending time with our residents by leading activities and outings, and being there when we most need them.
We thank all our wonderful volunteers, but would particularly like to acknowledge:
Trevor Hemmett – 5 years of service
Rosa McGuillivray – 10 years of service
Evelyn Jennings – 20 years of service
Julie Clifford – 1000 hrs of service
Yumiko Hayashi – 1000 hrs of service
Thank you to Dunsborough CWA for hosting and catering.
If you’re interested in joining this wonderful group, visit our Volunteers page.
Hairdresser Sue at Capecare

Thank you Sue for keeping us stylish

For 12 years, Dunsborough local Sue has made the lives of Capecare residents brighter, providing professional hairdressing services, warm conversation, and plenty of laughs.

Sue has made the difficult decision to hang up her scissors on 36 years of hairdressing, leaving the door open for a new hairdresser to take over the salons located at Capecare Busselton and Dunsborough facilities.

“I’ve had such a rewarding time, doing two days a week at Capecare Busselton and one day at the fabulous new Dunsborough facility,” Sue said.

“There are many things I’m going to miss, including seeing residents’ faces light up when they see me, making them feel special and having lots of laughs with them.

“I’ve heard many interesting tales shared by residents and I’m sure I’ve been told things even their families don’t know about!” she said.

“But all good things must come to an end and it’s time to hang up my scissors.

“Thanks to the staff and residents who have made my job so much fun over the years.”

Thank you to you Sue for brightening up our day whenever you have been at work and for the happiness you’ve brought to our residents over 12 years.

To find out about how you can work or volunteer at Capecare and make a difference to the lives of local residents, contact recruitment@capecare.com.au or visit https://capecare.com.au/vacancies/

Capecare ageny staff Alana, Evelyn, Vida and Ramadani

Staffing solutions: Capecare features in Australian Ageing Agenda

“Staffing solutions: Perks and technology are among strategies providers are using to fill shifts” by Natasha Egan was in the latest print edition of Australian Ageing Agenda. The article covers Capecare’s accommodation, student placements and bonuses to aid recruitment. A snippet of the article is below, and a PDF version of the full article can be found here: Australian Ageing Agenda March/April edition

“Capecare – a non-profit provider of residential and home aged care services and independent living accommodation in the south-west of Western Australia – is dealing with workforce shortages across the board from leadership to direct care and support roles, says CEO Joanne Penman.

“The shortages are impacting on our capacity to provide care and services to our residential aged care and community aged care clients,” Penman tells Australian Ageing Agenda.

Capecare has around 200 aged care beds and 75 independent living apartments across two villages in Busselton and Dunsborough.

“We opened a new 82-bed facility in nearby Dunsborough in August 2021 but due to an inability to recruit the required high quality suitably skilled workforce, we have not been able to open many of the available beds,” Penman says.
To help attract staff to work at the established Ray Village in Busselton, Capecare has temporarily converted cottage respite accommodation and office spaces into onsite beachside accommodation where staff can stay in their own bedrooms with ensuite bathrooms and shared facilities.

“By opening up some of our respite and administration areas as nursing and care staff accommodation, we’ve been able to attract Perth-based staff who would otherwise not have been able to find rental accommodation.

“This has resulted in an additional 14 staff living rent-free in our accommodation, providing an essential injection to our teams. The incentive of free accommodation and the higher agency rates makes it a more attractive proposition to prospective staff,” says Penman.

Capecare has spent money and time refurbishing the accommodation and providing cleaning, maintenance and support to these staff free of charge. However, it is worth the expense, says Penman.

“This initiative has been a game changer for us, allowing us to maintain high-quality services and support our community by offering as many residential aged care beds and community services as we can.”

Join our volunteer team for company, friendship and fun

For Busselton resident Delyce Lohf, volunteering at Capecare has provided company, friendship, and fun.

When her husband retired, they moved from Perth to Busselton and while he sought a quieter life, she wanted to retain the busyness a city life provided.

Rather than sitting at home and keen to make new friends, Delyce sought out an appropriate volunteer position. She enjoyed daily visits to her mother in a Perth aged care facility so sought out Capecare and signed up. She currently works two mornings a week.

“I love it. I enjoy people, meeting and getting to know them,” Delyce said. “It’s the best thing I’ve ever done. If I had my time again, I would work in aged care.

“If you like working with older people it’s very rewarding. The staff are friendly and explain things really well so I feel very comfortable.

Delyce has had several volunteer roles in her five years at Capecare.

“I’ve helped with bingo, taken residents walking, and assisted at the Day Centre. When we closed to visitors during COVID lockdowns I helped on the front doors to assist with deliveries. Now I’m working at reception to meet visitors at check in.”

Capecare is always looking to add to its 50-plus strong volunteer base across its Busselton and Dunsborough facilities. To find out more visit https://capecare.com.au/volunteers/ email volunteers@capecare.com.au or call 9750 2000.

Lallaine Dodd

Meet Lallaine Dodd, Capecare Team Leader

Caring is not just a job for Busselton’s Lallaine Dodd.

Hailing from the Philippines, Lallaine joined Capecare eight years ago as a Carer after moving to Western Australia. She said she loves the work and, watching her interact with our residents, it’s clear she takes a genuine interest in their needs.

“In my culture we really look after our elderly,” she said. “I really like caring, getting to know the residents and helping them is so rewarding.”

Capecare is helping Lallaine to progress in her aged care career. She has been working as a Team Leader for the past three years and has also gained experience in the Lifestyle Team and in medication competency.

“I’m also studying at TAFE at the moment, and am planning to do enrolled nursing,” Lallaine said.

“Capecare is actually helping me a lot in being flexible in my hours to allow me to work and study.”

When asked what she loves most about Capecare, Lallaine says: “the whole environment, it’s the whole aura in there, I love it”.

When asked if she would recommend Capecare to others, she laughs and says, “I already have! I’ve recommended it to a few people already and two of them are working with me now.”

Capecare supports people like Lallaine to pursue a career in Caring or Nursing. The organisation partners with South Regional TAFE to provide a fully supported 9-month traineeship program for students studying a Certificate III Individual Support (Ageing), who will then become part of their Care team for its residential facilities in Busselton and Dunsborough, and its community home care team. Your course fees will be covered, and you’ll be paid while you study and doing your practical training at Capecare. If you’re studying to be a Registered or Enrolled Nurse, Capecare also offers practical paid experience in Caring or Support Worker roles while you complete your training.

Capecare currently has opportunities in Caring and Hospitality (cleaning) in their residential teams across both Busselton and Dunsborough locations and Support Workers and Domestic Assistants in their community team.

Contact hr@capecare.com.au call 9750 2000 and speak to our recruitment officer, or visit Capecare.com.au to find out more.

Capecare's Lallaine Dodd with resident Pat Seddon

Capecare’s Lallaine Dodd with resident Pat Seddon

Capecare workforce boosted by arrival of Pacific Island carers

We had a most exciting arrival this week, welcoming six new Carers from Fiji to our staff. They will fill much-needed staffing gaps created by the general healthcare staff shortage which has been exacerbated by staff who are COVID close contacts isolating at home.

Capecare has been working with Brisbane-based organisation HealthX since mid-2021 to secure these staff members, the first group of Pacific Island workers HealthX has helped move to WA since the border reopening.

HealthX has worked with hundreds of healthcare and aged care services in regional and remote locations across Australia for more than 15 years to address long term workforce shortages.

The South Pacific carers are placed for three years (with annual visits home) and are currently living on-site at Capecare, so the program provides a reliable and consistent workforce to supplement local workers. For the Pacific Island workers, benefits lie in being able to further develop their skills and knowledge in aged care and will be able to utilise and transfer these skills when they return home, providing a benefit to their communities.

HealthX CEO Carollyne Palling said HealthX worked with the Department of Foreign Affairs and Trade as an Approved Employer under the Pacific Australia Labour Mobility scheme (PALM). “This enables us to employ aged care workers from Pacific Island countries to work in regional and rural locations.

“HealthX worked with Capecare to identify its workforce needs and undertook labour market testing to confirm that positions could not be filled with local workers.

“We then submitted a recruitment plan to the PALM scheme team for approval and worked with the PALM Labour Sending Unit to identify, interview and employ suitable workers from the Pacific islands.”

HealthX assisted with visa applications for the workers and a staff member from HealthX travelled with the Fijian workers to Busselton to help them set up home and introduce them to their new community and workplace.

The aged care workers employed through the PALM scheme have completed an Australian standard Certificate III in Individual Support (Ageing, Home and Community) which is delivered by the Australia Pacific Training Coalition.

Capecare CEO Joanne Penman said management and staff welcomed the new team members on their first day with a barbecue lunch.

“We are so thrilled to welcome Lita, Mani, Vara, Tama, Dee and Viki to our team and wanted to provide the chance for them to meet some of our team and enjoy an Aussie lunch before they commence work later this week.

“They will be an enormous asset to our organisation and knowing they will be here for three years will also provide our residents with consistent care.

“We will soon also welcome a second HealthX Registered Nurse to our team who is from Singapore, and will have a third join us by the end of this month.”

Capecare has a number of skilled and unskilled positions currently available, which can be viewed here, or email hr@capecare.com.au for more information.

 

Accommodation provides respite from staffing shortages

The aged care and healthcare staffing shortages in WA are well documented, and regional providers in tourist areas are hit with the additional challenge of a tight long-term rental housing market.

Capecare has created a way to take some pressure off both the staff and long term housing availability challenges by temporarily converting some of our cottage respite accommodation and office spaces into staff accommodation.

Agency nurses and care staff from Perth can now stay on site at Capecare in Busselton in their own bedrooms with ensuite bathrooms and enjoy shared communal facilities just steps away from the beautiful Geographe Bay beach.

Enrolled Nurse Alana works for a Perth-based nursing agency which provides her the opportunity to work around Western Australia. She said her new work environment at Capecare gave her and her colleagues a great sense of balance during what is one of the most demanding times in her career.

“I love it here,” Alana said. “It’s one of the best facilities I’ve worked in. The staff are all friendly and super accommodating.”

Capecare has 14 bedrooms available in the Busselton facility’s original residential care building which has since been refitted and extended.

“The beach is right next to us and I spend the majority of my mornings there before I start my shift,” said Alana. “The town is amazing too.”

The living quarters have cosy and bright shared living spaces with TVs and lounges, plus a shared commercial kitchen and kitchenettes for staff to use in their downtime.

“I do feel like I’m at home, and making a lot of great friends, there’s a lot of lovely people who work down here,” said Alana.

“I’m in the process of buying a house in Perth so I’m close enough to drive back there when I need to. Working remotely also provides an amazing opportunity to grow your career and earn some extra money and at the moment there’s plenty of demand,” she said.

Capecare has a number of skilled and unskilled positions currently available, which can be viewed here.

COVID-19 information page

Please note there are new visiting requirements for Capecare in Busselton and Dunsborough from today (8 March). Please visit our COVID-19 information page for this information. The page is updated whenever there are new rulings or requirements. Thank you for your understanding and for helping keep our residents and staff safe.

 

CAPECARE BUSSELTON

20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097

CAPECARE DUNSBOROUGH

171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097

DONATIONS

If you’d like to make a difference to people’s lives, you can by making a donation to Capecare. You can donate now with your credit card via PayPal.

ABN 77 630 179 279