Tag Archive for: aged care

Together every step of the way: June and Clare’s aged care story

After almost two decades as neighbours at Busselton’s Ray Village retirement units, best friends June Ridley and Clare McMulkin moved into Capecare Busselton residential care just one week apart. Their story reflects the comfort that familiar people, places and support can bring as care needs change.

June and Clare first met through lawn bowls, but their friendship truly flourished after they moved into Ray Village within a week of each other in 2008. As next-door neighbours for 19 years, they shared everyday conversations, Village activities and celebrations, while supporting one another through the changes that come with growing older.

“We all looked after one another,” June said of life and the friendships they formed at the Village.

Both women also love the beachside living Capecare provides. June visited the beach most days when living in her unit, while Clare regularly walked along the coastal path towards the yacht club.

As their needs changed, both women began receiving Capecare Community home care services in their Ray Village units, including help with cleaning, meal preparation and personal care. Having support come to them allowed June and Clare to remain living independently for much longer.

“We had plenty of help,” Clare said. “We were looked after, just the same as we are looked after here.”

Eventually, both women reached the point where residential aged care offered the reassurance and day-to-day support they needed. It was an important decision, and one they each made for themselves.

For June, who just turned 94, part of the decision was a desire to ease the responsibility on her children, who live outside Busselton. Her son had been travelling from Perth each week to support her.

“I wanted to give my children some free time,” she said. “They’ve got their lives to live. We’ve lived ours.”

At age 99, Clare also recognised that she was spending increasing amounts of time on her own and would benefit from having more support around her.

Both women reached the same conclusion themselves. “It was our decision,” Clare said. “That was important.”

Although moving into residential care is a significant adjustment, there was comfort for June and Clare in already knowing and trusting Capecare. They were familiar with the organisation through their years living at Ray Village and the home care support they had received. Clare had also volunteered in the Shop at Capecare Busselton and knew the buildings and many of the people working there.

Staff members who had previously helped with maintenance and gardening at their units recognised them when they moved into residential care. “It makes you feel good,” Clare said.

Another welcome and familiar face was Capecare Property Manager Kelley Robinson, who had previously helped manage Ray Village and had known both women for many years. Kelley continues to visit June and Clare regularly and has been available to help them navigate their new surroundings and resolve any concerns.

For June, knowing her best friend would also be moving into Capecare Busselton made an enormous difference.

“When I knew Clare was coming, I was so happy,” she said. “Someone I know, someone I love.”

June moved in first, with Clare following a week later—just as they had moved into their Ray Village units within a week of one another many years before.

The friends are honest that residential care brings change. There are new routines to become accustomed to, new surroundings to learn and moments when people naturally wonder whether they could have continued managing at home.

However, they have found kindness, companionship and plenty of support.

“The staff are really lovely,” Clare said. “They can’t do enough for you.”

June agrees that kindness matters most.

“They’re kind, and that’s the main thing,” she said.

The pair enjoy sharing meals with the other residents, describing the dining table as being like “one big family”. They take part in activities that keep them engaged and connected and particularly enjoy regular visits from local schoolchildren.

Clare continues to enjoy regular strolls around the Capecare grounds and neighbouring Ray Village. A weekly game of canasta with Village friends remains a highlight, and she regularly enjoys outings with her family. Maintaining these longstanding relationships and routines has helped her remain connected to the life she enjoyed before moving.

“I’ve always been a walker,” Clare said, recalling the bushwalks and orchid-spotting trips she enjoyed while visiting her son and daughter-in-law in Leeman.
June and Clare’s journey—from independent retirement living, through home care and into residential aged care—shows the value of having trusted support that can adapt over time.

While their surroundings and care needs have changed, the relationships they built have continued. For June and Clare, that continuity has meant entering the next stage of life together, surrounded by people who already know their stories.

And, just as they did at Ray Village, the best friends remain side by side.

Our Nurses Our Future – The many paths of nursing at Capecare

This year’s International Nurses Day theme, Our Nurses. Our Future recognises the vital role nurses play in shaping stronger healthcare systems and healthier communities for generations to come.

At Capecare, that future is reflected in the many ways our nurses care, lead, educate and connect every day.

From graduate nurses beginning their careers to internationally experienced clinicians, educators, care coordinators and clinical leaders, nursing at Capecare is as diverse as the people who choose it.

Across residential aged care, community services and clinical leadership, Capecare’s nursing team brings compassion, expertise and humanity to every stage of ageing.

Learning and Leading

“I wanted to help develop the nurses of the future.” – Lisa Roberts

Lisa Roberts, Nurse Educator

For Nurse Educator Lisa Roberts, nursing has come full circle.

Originally from England, Lisa began her working life in aged care as a teenager and now supports and mentors nurses as Capecare’s Nurse Educator.

“I always wanted to be a nurse,” Lisa said.

“I worked from a Health Care worker up to Nurse Educator and learnt so much on the way from my peers and from the amazing people I have cared for.”

Throughout her career, Lisa has worked across acute care, community nursing and cancer services, experiences she says shaped both her perspective and her passion for teaching future nurses.

“I wanted to help develop the nurses of the future – how to care for people, to walk in their shoes and ensure they show dignity and respect.”

For Lisa, aged care nursing is deeply personal. “I feel it’s a privilege looking after our elders as they have so much life experience and tales to tell.”

Clinical Manager Satinder Gill also sees nursing as a profession filled with opportunity for growth.

After relocating from New Zealand, Satinder joined Capecare seeking new opportunities and leadership development.

“I chose Capecare for the growth opportunities and the chance to further enhance my skills and experience,” she said.

“What’s special about aged care nursing is supporting elderly people when they need it most while helping maintain their dignity and quality of life.”

Nursing careers can take many different paths

“One thing nursing has never been is boring.” – Kate Moore

Kate Moore, Primary Care Coordinator

Nursing offers diversity throughout a career.

For Primary Care Coordinator Kate Moore, no two days, or career stages, are ever the same.

“The best thing about nursing is the endless variety,” Kate said. “Every role brings new experiences, new people and new opportunities.”

Kate said her own experiences supporting ageing family members sparked a growing interest in aged care and helping people navigate complex systems.

“That experience inspired me to be part of making aged care more accessible, supportive and easier to understand for others.”

Rajesh Kharel also sees nursing as a profession filled with challenge, growth and constant learning.

Rajesh relocated from Finland to Australia seeking greater career opportunities and professional development within healthcare.

“Australia offers much better, faster career growth and higher-level opportunities for nurses,” he said.

Now working at Capecare, Rajesh says the diversity of nursing is what continues to inspire him.

“The different skills, emotions, challenges and opportunities make nursing a very exciting profession and I feel it makes me a better person every day.”

While acknowledging the emotional demands of nursing, Rajesh believes those experiences are also what make aged care meaningful.

“Working in aged care is a profound emotional journey – a mix of joy, attachment and loss.”

“It involves fostering deep, personal connections with residents and sharing in their life stories.”

Community Clinical Services Lead Lee Winning agrees that nursing opens unexpected doors.

“The diversity of career options and the flexibility to work regionally and remotely has allowed me to continue to grow in my role,” Lee said.

Lee’s nursing career has evolved from mental health and community nursing in the UK through to diabetes education, care coordination and clinical leadership roles in Australia.

“From there I moved into program management and now love supporting clinical staff, maintaining safe work practices and improving service delivery.”

The relationships at the heart of aged care nursing

“Residents aren’t just patients — you really get to know them.” – Jess Lou

Jess Lou, Registered Nurse

For many nurses at Capecare, the most rewarding part of aged care nursing is the relationships built with residents and families over time.

Registered Nurse Jess Lou said those connections are what make aged care unique.

“What I love most about nursing is the connection you build with people,” Jess said.

“You support someone not only clinically, but emotionally as well, helping them feel safe, heard and cared for during vulnerable moments.”

As a graduate nurse beginning her career, Jess said aged care offered the opportunity to form meaningful relationships while continuing to learn and grow professionally.

“Residents aren’t just patients you see briefly. You really get to know them, their histories, personalities and what matters most to them.”

Registered Nurse Shauna Renwick said supporting people through difficult times can be both rewarding and emotional.

“As cliched as it sounds, I love helping people,” she said. “It is very rewarding being able to support people through a hard time and help someone get closer to their health goals.”

Shauna relocated from Queensland to the South West and said the region’s coastline and community lifestyle made it an easy decision to stay.

“Aged care is special because you develop a great friendship with elderly clients from supporting them on an ongoing basis.”

International nurses bringing global experience to local care

“I am caring for someone else’s parents here.” – Tara Devi

Capecare Registered Nurse Tara Devi

Capecare’s nursing workforce also reflects the increasingly global nature of healthcare, with nurses bringing experience and perspectives from around the world.

Float Registered Nurse Tara Devi has worked in nursing for more than 25 years across Bhutan and Australia, including completing a PhD in Palliative Care.

“What I love about nursing is that special opportunity to be in people’s lives when it is often the most difficult times,” Tara said. “I hold that honour and privilege very close.”

After returning to Australia to reunite with family, Tara joined Capecare to continue her nursing journey in aged care.

“What I found special in aged care nursing is the bond we develop with residents and their families.”

In one of the most heartfelt reflections shared by the nursing team, Tara explained how caring for older people connects deeply to her own family.

“I often say I am not able to care for my ageing parents who are in Bhutan, but I am caring for someone else’s parents here — and that gives me immense joy.”

The future of care

International Nurses Day is an opportunity to recognise not only the care nurses provide today, but also the future they are helping shape.

At Capecare, nurses continue to play a vital role across residential care, community services, education, leadership and clinical innovation, supporting older people to live with dignity, comfort and connection.

From graduate nurses beginning their journey to experienced clinicians mentoring the next generation, each nurse brings their own story, strengths and pathway to the profession.

Together, they are helping shape the future of care in the South West.

8 professional women of varying ages and nationalities grouped togehter and smiling for the camera outside a blue wall with rose bushes in the background

Support at Home program is Coming

The Australian Government’s new Support at Home program will launch on 1 November 2025, bringing important changes to the way older Australians access and receive in home aged care services.

This new program is designed to simplify the current system, improve access to services, and provide more flexibility and choice for people who want to continue living independently at home. As a result, existing Home Care Packages and related services will transition into the new Support at Home model.

If you are currently receiving Capecare’s in home aged care services, or if you are exploring your care options for the future, it’s completely natural to have questions about what these changes mean for you, your services, and your ongoing support. You may be wondering how funding will work, whether your current care can continue, or what steps—if any—you need to take.

To help make this transition as smooth and stress-free as possible, we have created a practical and easy-to-understand guide. This guide explains what the Support at Home program is, what’s changing, what’s staying the same, and how you can continue to access the care and services you need to live safely, comfortably, and confidently at home.

View and download our Support at Home guide HERE.

You can also explore our Support at Home Packages, which outline the types of care, services, and support Capecare can provide under the new program.

View our Support at Home Packages HERE.

 

Celebrating our Capecare Champions

We celebrate our incredible team every day — but Aged Care Employee Day is a special opportunity to shine an even brighter light on the people who make aged care truly meaningful.
 
Our employees bring compassion, professionalism and tireless commitment to their roles every day, caring for our residents in ways that go far beyond routine. Whether it’s through clinical expertise, personal support, meaningful conversation or simply offering a warm smile, they contribute to the wellbeing, dignity and comfort of older people in our community — and make a lasting difference in their lives.
 
We are incredibly fortunate to have a team at Capecare that embraces our values and works together to help people thrive as they age. From care staff and nurses to lifestyle coordinators, hospitality workers, volunteers and support staff — every person plays a vital role in creating a warm, supportive and respectful environment for our residents.
 
Thank you for your unwavering dedication, your compassion, and for bringing heart into every part of your work.
 
Happy Aged Care Employee Day — we are so grateful for you.

Happy 100th Birthday Eddi!

Capecare Busselton resident Eddi Cowling has packed a lifetime of adventure into her 100 years.

She’s been a lorry driver for the Women’s Auxiliary Air Force (WAAF), a British Red Cross volunteer nurse, and an amateur dramatics singer and performer. She has a passion for ballroom dancing, Donna Leong murder mysteries, Queen Elizabeth II, crosswords and travel.

Eddi hails from Yorkshire and emigrated to Australia 40 years ago. She’s retained a delightful sense of humour and a twinkle in her eye.

Travel has been a constant in her life and she was keen to get moving by her late teens, when World War II was being fought.

“I always wanted to drive but my dad wouldn’t teach me because not many girls drove ‘in them days’. Bless him. My dad was lovely though, very understanding.

“I thought that if women were being called up to war, then I may as well join and do something I enjoy.

“So I left home and joined the WAAF and learned to drive before I turned 20. I drove lorries, not quite the size of the trucks you see now. I drove within England from the aerodrome, stationed mostly in Yorkshire and Lincolnshire and London for a time.”

Eddi has loved ballroom dancing all her life and met husband Geoffrey on the dancefloor.

When living in Hertford in Hertfordshire, she joined the local amateur dramatics society.

“I loved acting, it was in the years when they used to write proper music. Rogers and Hammerstein, started with Oklahoma then Carousel. Beautiful songs. I sang in the chorus, I can sing in tune but haven’t got a strong voice.”

Eddi and Geoffrey married in 1951 and moved around the UK with his work as a town planner. She has enjoyed many holidays in Italy, France, Spain, Yugoslavia and Africa.

Her and daughter Julia are great friends, and when Julia emigrated to Australia for work in 1982, Eddi and Geoffrey followed. They lived in Sydney for 16 years, enjoying their retirement and making new friends. When Julia later moved to Western Australia, they again followed and spent approximately seven years in Margaret River before Edna moved to Capecare when Geoffrey passed away.

“I say to a lot of young people: do try to travel. Travelling is all about gaining experience. You learn about other people’s lives and what it’s like living in different countries, meeting different people. You then get friends dotted all over.”

When asked about proud moments from her life, Eddi recalls her time spent volunteering with British Red Cross. She joined after moving to a new town and although she hadn’t planned to be a nurse, she thought it would be a way to make new friends. She stayed with the Red Cross for more than 20 years.

Among her fond Red Cross memories was competing. Competitions were held regularly nationwide to test the knowledge of nursing standards. The competitions were used to highlight expertise and encourage funding from the community.

“We got to London in a first aid competition, up against different counties. We came fifth. The people who won came from Scotland, so they probably had nothing better to do!” she laughed.

“I’ve got lovely memories from it and made everlasting friends until they went. That’s the sadness of getting old.”

Eddi has a striking photo of her in a Red Cross uniform. “It was taken outside of St Pauls in London, on the centenary of the Red Cross in 1963. It was a lovely occasion; the Queen was there, I got to see her, but I didn’t get to shake her hand.

“The Queen was a lovely young woman. She did a good job. I ached for her when Phillip died as I think he was her rock and I still shed tears for her.”

When mentioning that she would be amongst the first to receive a letter from the King for her 100th birthday, she waved it off, saying “I’ve got friends who are over 100, it isn’t as uncommon these days. 70 was once old, my darling dad went at 70. We’re doing something right living longer aren’t we?”

While age has slowed Eddi physically, she hasn’t slowed down mentally, making a point of regularly challenging herself.

“I find it very hard to believe I’m the age I am. I know I’m fortunate, I’ve got my own teeth, most of them, and a sense of humour!

“I do crosswords and cryptic puzzles. They sometimes baffle me but I like the challenge.

“I also like reading, especially whodunits by Donna Leon. They’re very clever books, so you learn from them. They are set in Venice and Italy and I’ve read some of her books twice. I like them so much one dropped on my foot the other day! Blood everywhere! But I’ve forgiven her.  “She writes knowing that whoever is reading it is sensible enough to know what she’s saying. She’s very human, not hoity toity.”

“I have a lovely room here at Capecare surrounded by my pictures – Julia’s paintings of Leeds, an English bluebell wood, and of Italy. I love northern Italy around the lakes on the border of Switzerland, Lago Maggiore.”

Eddi says she has enjoyed a good life. “Yes I would say I’ve had a very happy life so far, I’ve had my ups and downs and emotional rollercoasters, but I try to see the other person’s point of view, we’re not always right.”

“I’m not very good at giving out advice, we’re all very different, aren’t we? We all have different values. But you’ve got to try and keep an open mind and a sense of humour and keep your mind active.

“Make the most of life all the time and travel. Meet people, and if you have an ambition try to follow it. Don’t take offence quickly and be prepared to listen to people.

Happy 100th Birthday Eddi from everyone at Capecare, we love your sense of humour, warmth and positive attitude.

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