Responsible for the planning, organising and directing of the volunteer programs associated with Capecare and for providing volunteers with ongoing support.
To develop and drive potential fundraising initiatives within the Busselton and Dunsborough communities to have a positive impact on Capecare.
Occupational Safety & Health
Standards of Performance
Actively support the Capecare OS&H strategic objectives through the work responsibilities of this position and continually strive for improvements.
Observe and comply with all health and safety instructions, procedures, signs and notices relating to your work and correctly use the appropriate protective clothing and equipment supplied.
Maintain good housekeeping at all times.
Use correct documented procedures to correct, if possible, and immediately report any unsafe situations, near-miss incidents and all work related injuries.
Follow Infection Prevention and Control procedures and standards relevant to the role.
Acts with honesty, empathy and kindness towards co-workers and clients.
Engages and works collaboratively with others through a shared purpose to achieve goals.
Has a thorough awareness of cultural safety and conducts themselves to operate inclusivity.
Takes responsibility on an individual level to strive for excellence.
Accepts and responds constructively to feedback.
Is aware of own strengths and limitations and seeks help from others as required.
Adapts communication style and messages to suit different personalities and cultures.
Manage within own areas of responsibility the businesses resources to achieve organisational goals within a dynamic operating environment and in accordance with regulatory governance, risk management, ethical, equity and commercial requirements.
Support a working environment that encourages creative, holistic approaches to improvement, innovation and transformation within the organisation.
Be aware of and understand Capecare’s Risk Management Framework, related objectives and procedures.
Understand and proactively contribute to managing risk and to promote a culture of participation in the risk process.
Protect Capecare from adverse incidents, leading to the reduction of its exposure to risk and to mitigate and control risk should it occur.
Ensure compliance with and actively contribute to quality improvement activities in Capecare through initiating continuous improvement suggestions and encourage others to make suggestions as required.
Contribute effectively towards the organisation’s quality accreditation processes.
Positively contribute towards a culture of continuous improvement within Capecare.
Adhere to all Capecare policies and procedures.
Own conduct and approach aligns with the Capecare Way.
Commits to the values of: Compassion Respect Partnership Commitment
Challenges behaviour in others that contravenes the organisational values.
Relevant qualifications in business related field.
Technical Competencies and Skills
Experience in fundraising, in a comparable organisation.
Knowledge of the fundraising environment and initiatives to generate income.
Excellent written and verbal communication skills.
Project management experience.
Excellent interpersonal skills.
Ability to work effectively within a team environment.
Ability to build strong working relationships
Demonstrated ability to coordinate a volunteer program appropriate to aged care.
A strong aptitude for working with new technology and a high level of proficiency with computer software systems, including Microsoft Word, Excel, Outlook.
Minimum of 12 months experience within a similar position, ideally within a health setting;
Experience in using workforce management programs (TimeTarget);
Experience in using HRIS programs would be seen as beneficial (HR3)
Key Accountabilities of the Role
Working closely with the marketing consultant develop and implement fundraising initiatives and events to promote beneficial relationships between community groups and Capecare.
Develop relationships with key external stakeholders.
Progress fundraising opportunities through a range of streams such as community fundraising events, grants, campaigns and appeals.
Research and apply for appropriate community-based grants that would benefit Capecare.
Create a stakeholder record database.
Develop volunteer’s service within Capecare.
Responsible for coordinating the recruitment of new volunteers, ensuring all necessary paperwork including current police clearance is in place.
Provide support to all volunteers through ensuring appropriate orientation, identifying volunteer position / role and direct and indirect supervision.
Plan and coordinate six (6) monthly meeting for volunteers.
Evaluate effectiveness of volunteer program. This will include evaluation of statistics, liaison and feedback from managers and staff, surveying volunteers.
Liaise regularly with other local volunteer agencies to benchmark best practice and to work collaboratively.
Maintain all records related to volunteers including ensuring policies, Volunteer Handbook and orientation check list are current and up to date.
Work with and mentor staff to work effectively with volunteers.
Promote Capecare positively through volunteers and community engagement.
Maintain volunteer database.
Undertake grant applications and volunteer awards.
Ensure all volunteers are recognised for their efforts through organising presentations / celebrations.
Promote the volunteer program within the community.