Employment Vacancy

Position Title: Roster Coordinator

Direct Supervisor: HR Officer

Key Relationships: HR Officer; Community Scheduler; Facility Manager; Clinical Nurses; Payroll Officer.


Main Purpose of Position

The primary purpose of this role is to ensure the effective coordination of staff rostering for the Residential team and to support the HR team with various administrative tasks.


Work Health & Safety

Standards of Performance

  • Observe and comply with all health and safety instructions, procedures, signs and notices relating to your work and correctly use the appropriate protective clothing and equipment supplied.
  • Follow Infection Prevention and Control procedures and standards relevant to the role.
  • Use correct documented procedures to correct, if possible, and immediately report any unsafe situations, near-miss incidents and all work related injuries.
  • Maintain good housekeeping at all times.

Personal Leadership

  • Acts with honesty, empathy and kindness towards co-workers and clients.
  • Engages and works collaboratively with others through a shared purpose to achieve goals.
  • Has a thorough awareness of cultural safety and conducts themselves to operate inclusivity.
  • Takes responsibility on an individual level to strive for excellence.
  • Accepts and responds constructively to feedback.
  • Is aware of own strengths and limitations and seeks help from others as required.
  • Adapts communication style and messages to suit different personalities and cultures.


  • Understand and proactively contribute to managing risk and to promote a culture of participation in the risk process.


  • Actively contribute to quality improvement activities in Capecare through initiating continuous improvement suggestions.
  • Contribute effectively towards the organisation’s quality accreditation processes.


  • Adhere to all Capecare policies and procedures.
  • Own conduct and approach aligns with the Capecare Way.
  • Commits to the values of: Compassion Respect Partnership Commitment
  • Challenges behaviour in others that contravenes the organisational values.


Nil formal qualifications required.

Technical Competencies and Skills

  • A high level of proficiency with computer software systems, including all Microsoft suite;
  • Well-developed time management and organisational skills;
  • Ability to multitask and prioritise work load;
  • Proactive approach to problem solving;
  • Ability to work efficiently and effectively without supervision;
  • The ability to build positive working relationships;
  • Excellent written and verbal communication skills.
  • Ability to work effectively within a team environment;
  • Resilient personality.

Relevant Experience

  • Minimum of 12 months experience within a similar position, ideally within a health setting;
  • Experience in using workforce management programs (TimeTarget);
  • Experience in using HRIS programs would be seen as beneficial (HR3)

Key Accountabilities of the Role


  • Ensuring the Master Roster Template is fully staffed for all residential clinical roles;
  • Creating the fortnightly rosters at least one month in advance;
  • Updating the rosters and ascertaining vacant shifts for that roster period;
  • Ensuring rosters are displayed in line with relevant legislative requirements;
  • Ensuring staff are aware of vacant/available shifts (via notice boards, SMS);
  • Filling vacant shifts via different mechanisms (see above) and in accordance with approved rostering process;
  • Liaison with Labour Hire Agencies to fill vacant shifts;
  • Management of staff leave levels and ensuring planned leave is covered in advance;


  • Assist the HR Officer with all on-boarding requirements for new starters;
  • Inputting and managing all employee data into the relevant HRIS programs;
  • Managing the online employee training modules via Bridge;
  • Assist the HR Manager with any relevant ad-hoc or project work as required.


20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


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ABN 77 630 179 279