Employment Vacancy

Position Title: Clinical Coordinator (Care)

Direct Supervisor: Facility Manager

Key Relationships: Clinical Coordinator (Quality), Lifestyle Coordinator, Property Coordinator, Allied Health Assistants, HR Manager, HR Officer, Roster Coordinator, external Allied Health Professionals


Main Purpose of Position

This is a senior clinical leadership role. The primary purpose of this role is to ensuring systems are in place and staff are supported to provide clinical and care services that are:

  • safe
  • person-centred
  • in partnership with consumers
  • best practice
  • compliant with the ACQSC Quality Standards
  • in accordance with the Capecare Purpose, Vision and Values
  • reflected in the Capecare Clinical Governance Framework.


Work Health & Safety

Standards of Performance

  • Observe and comply with all health and safety instructions, procedures, signs and notices relating to your work and correctly use the appropriate protective clothing and equipment supplied.
  • Follow Infection Prevention and Control procedures and standards relevant to the role.
  • Use correct documented procedures to correct, if possible, and immediately report any unsafe situations, near-miss incidents and all work related injuries.
  • Maintain good housekeeping at all times.

Personal Leadership

  • Acts with honesty, empathy and kindness towards co-workers and clients.
  • Engages and works collaboratively with others through a shared purpose to achieve goals.
  • Has a thorough awareness of cultural safety and conducts themselves to operate inclusivity.
  • Takes responsibility on an individual level to strive for excellence.
  • Accepts and responds constructively to feedback.
  • Is aware of own strengths and limitations and seeks help from others as required.
  • Adapts communication style and messages to suit different personalities and cultures.


  • Understand and proactively contribute to managing risk and to promote a culture of participation in the risk process.


  • Actively contribute to quality improvement activities in Capecare through initiating continuous improvement suggestions.
  • Contribute effectively towards the organisation’s quality accreditation processes.


  • Adhere to all Capecare policies and procedures.
  • Own conduct and approach aligns with the Capecare Way.
  • Commits to the values of: Compassion Respect Partnership Commitment
  • Challenges behaviour in others that contravenes the organisational values.


Essential:  Current AHPRA registration.

Desirable: Post graduate qualifications in a relevant discipline.

Technical Competencies and Skills

  • A well-developed understanding of evidence-based practices and the ability to operationalise them within a clinical environment.
  • Demonstrated people management skills including performance management.
  • Effective communication and interpersonal skills.
  • Demonstrated ability to problem solve clinical issues.
  • Ability to work both in a team and autonomously.
  • Excellent time management skills.
  • Demonstrated commitment to Continuous Improvement.
  • Understanding of ACFI.

Relevant Experience

  • Minimum of 2 years’ experience within Aged Care industry in a clinical role (essential).
  • Experience in a similar leadership role (essential).

Key Accountabilities of the Role


  • Review handover for designated areas each day and identify any follow up actions required. Communicate these to Registered Nurses or other staff as appropriate.
  • Support and facilitate the Registered and Enrolled Nurses to ensure complete holistic, individual assessment of residents.
  • Ensure that consumers and nominated representatives are involved in planning care and agreed services.
  • Coordinate permanent and respite admissions and discharges with RN’s.
  • Coordinate Resident of the Day Assessment schedule.
  • Initiate or participate in care pan consultations with consumer and nominated representative/s as appropriate.
  • Communicate and collaborate with others to resolve issues related to care, communication, policies and resource allocation.
  • Chair the weekly multidisciplinary team meeting and maintain electronic notes of discussions.
  • Oversee the wound management governance framework and participate in Wound Special Interest Group meetings.
  • Communicate relevant information to nominated representatives as escalated by Registered Nurses, for example open disclosure discussions.
  • Monitor medication management system and support staff in its use.
  • Escalate to the Facility Manager any incident or change in a consumer’s health status that may indicate a need for increased risk management strategies, e.g. reportable infectious diseases, critical incidents, compulsory reporting events.


  • Take personal responsibility for updating knowledge base of contemporary nursing issues.
  • Attend mandatory training and proactively pursue own professional development.
  • Maintain and update knowledge of aged care quality standards, the Capecare Clinical Governance Framework and all associated practices.
  • Role model skilled clinical care.
  • Proactively support the incorporation of innovative model of practice.
  • Develop and deliver both formal and informal education to nurses, carers and other staff as required including On-boarding and Toolbox sessions.
  • Serve as a resource to staff and other health professionals in the acquisition of knowledge and skill pertaining to nursing practice.
  • Mentor nurses to assist the acquisition of new skills and consolidate their clinical knowledge and practice.


  • Participate in the recruitment and probation reviews of Registered and Enrolled Nurses, Team Leaders and Care staff.
  • Ensure rosters and allocation sheets are up to date and maintained and that staff are qualified to undertake the role they have been allocated.
  • Provide constructive guidance and feedback to Registered Nurses, Enrolled Nurses and Carers and ensure
  • immediate action is taken to rectify poor and incorrect care practices by staff under their supervision.
  • Participate in performance development and management with the support of the HR team and FM,
  • Conduct timely staff performance appraisals .
  • Ensure appropriate allocation and supervision of work-experience/ student placements.
  • Chair Clinical and Care staff meetings to schedule.
  • Assist with the completion and investigation of staff incident forms.


  • Actively contribute to Capecare’s Plan for Continuous Improvement.
  • Support the Clinical Coordinator (Quality) to investigate and manage consumer incidents.
  • Support the Clinical Coordinator (Quality) and Facility Manager in data collection for audits (internal and external) and clinical indicators, including the National Quality Indicator Program.
  • Participate in the development and delivery of action plans for audits, risk reports, risk registers.
  • Identify potential breaches of regulatory compliance and escalate to the Residential Manager.
  • Complete management reviews and corrective actions of Medication Incidents including staff management.


  • Participate in need identification, evaluation, selection and economic use of resources and equipment, as required.
  • Liaise with the FM regarding budgets, ordering clinical supplies and new equipment purchases.
  • Provide input into overall budget and management planning within Residential Care as required.
  • Undertake other duties within your skill set as required by the organisation.


20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


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ABN 77 630 179 279