Employment Vacancy

Position Title: Cleaning Team Leader

Direct Supervisor: Property Coordinator

Key relationships: Carer Support, Hospitality/Cleaning/Laundry Workers, Maintenance Officer, Facility Manager, HR Officer, Roster Coordinator

Main Purpose of Position

The primary purpose of this role is to supervisor the cleaning team across both the Busselton and Dunsborough facilities ensuring cleaning and infection control tasks are delivered to a high standard.


Work Health & Safety

Standards of Performance

  • Observe and comply with all health and safety instructions, procedures, signs and notices relating to your work and correctly use the appropriate protective clothing and equipment supplied.
  • Follow Infection Prevention and Control procedures and standards relevant to the role.
  • Use correct documented procedures to correct, if possible, and immediately report any unsafe situations, near-miss incidents and all work related injuries.
  • Maintain good housekeeping at all times.

Personal Leadership

  • Acts with honesty, empathy and kindness towards co-workers and clients.
  • Engages and works collaboratively with others through a shared purpose to achieve goals.
  • Has a thorough awareness of cultural safety and conducts themselves to operate inclusivity.
  • Takes responsibility on an individual level to strive for excellence.
  • Accepts and responds constructively to feedback.
  • Is aware of own strengths and limitations and seeks help from others as required.
  • Adapts communication style and messages to suit different personalities and cultures.


  • Understand and proactively contribute to managing risk and to promote a culture of participation in the risk process.


  • Actively contribute to quality improvement activities in Capecare through initiating continuous improvement suggestions.
  • Contribute effectively towards the organisation’s quality accreditation processes.


  • Adhere to all Capecare policies and procedures.
  • Own conduct and approach aligns with the Capecare Way.
  • Commits to the values of: Compassion Respect Partnership Commitment
  • Challenges behaviour in others that contravenes the organisational values.


  • Nil formal qualifications required

Technical Competencies and Skills

  • Ability to lead and work cooperatively as a member of a team.
  • Effective written and verbal communication skills.
  • Ability to prioritise and plan routine and ad hoc cleaning schedules.
  • Strong customer service focus.

Relevant Experience

  • Knowledge of or previous experience supervising and working within a team.
  • Previous experience working within an Aged Care environment.

Key Accountabilities of the Role

  • Supervise the team to ensure the upkeep of all residential areas, common rooms, offices and wellness centre accommodation.
  • Responsible for maintaining tidiness and cleanliness within the facility to an exceptional standard.
  • Assist with staff training and refresher training within the team.
  • Act as a liaison between cleaning and management to achieve service requests.
  • Coordinate the workflow of staff members, in relation to cleaning and food service.
  • Undertake cleaning audits and report back to the Property Coordinator.
  • Ensure all records of work are completed for all areas.
  • Maintain task checklist and duty statements.
  • Ensure team follow safe working procedures.
  • Other duties as required.


20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696

Community Care & Respite: 08 9750 2097


171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508

Community Care & Respite: 08 9750 2097


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ABN 77 630 179 279