Capecare is working in partnership with the WA Department of Health to deliver a new Pilot Program designed to support older patients who are medically ready for discharge but remain in hospital as they consider or await access to long term care arrangements.
The Residential Respite Pilot allows WA aged care homes to offer short term respite care to these patients. It provides the patient and their families time to think, make decisions and arrangements in a safe, community-based environment, while ensuring hospital beds are available for those who need them.
As a participating provider, Capecare is offering short-term respite care to eligible patients. We work with participating hospitals to enable patients access to our usual high quality respite care.
During the period of respite, Capecare’s Placement Coordinator supports the older person and their family to identify and consider options, make arrangements, and transition to their chosen long-term care, which may include:
Capecare provides a home away from home for clients joining us for Respite care in a welcoming, inclusive environment.
Our dedicated team of experienced and caring staff and volunteers are on hand to provide great company, care, and assistance whenever needed.
Click on the headings below for more detail.
Support with administrative and decision-making processes
Residential respite care, case management and long-term placement services to provide support with administrative and decision-making processes associated with transition to chosen longer term care arrangements. This could include, for example, support to identify permanent aged care vacancies, confirm home care support, complete forms or liaise with Services Australia and other providers.
Allied Health Care
Allied health care for support after a hospital stay, to prevent deconditioning or prepare for discharge to chosen longer term care arrangements.
Communal areas
Communal areas throughout the facility, plus gardens and courtyards, encouraging social interaction, independence and activity.
Free toiletries and continence supplies
A range of free toiletries and continence supplies. Clients are also welcome to purchase their preferred brand of products. For residents with complex care needs we may provide different or specialised products. Please see the clinical staff with any questions.
Menu selection of delicious meals
A menu selection of delicious meals prepared on-site. Qualified chefs prepare seasonal menus and ensure meal selections are of the highest quality. All menus are dietician-endorsed. If a texture-modified diet is required, a Speech Pathologist will advise how to best provide a safe, nutritious, and tasty diet. Vegetarian, vegan and culturally specific meals and medically advised diets such as diabetic and gluten-free are also available. Please ask a Capecare staff member to discuss nutritional needs with the catering team.
Free WIFI / paid streaming services
Free WIFI, and paid streaming services can be connected in rooms at the client’s cost.
Communications support with sensory needs
We have skilled staff and a range of onsite resources for communications support with sensory needs, including spoken or written communication. We will help to identify appropriate support during our pre-admission process.
Security cameras
Security cameras are fitted throughout our public and common areas to monitor security and ensure the safety and wellbeing of residents, staff, volunteers, and visitors. Access to recorded footage is strictly limited and only for the purposes of incident investigation by management.
Coded front doors
Our facilities have coded front doors with entry remotely facilitated by staff. During office hours our receptionist and Volunteers monitor the front door. After hours, please ring the doorbell camera and staff will assist.
Engaging activity program
Our dedicated Lifestyle team can provide an engaging activity program that reflects a client’s interests. We offer a range of group activities, designed to complement individual allied health programs and promoting independence and functional ability. We believe local community social connections are important.
Hairdressing salon
Our hairdressing salon is open on Monday and Tuesday between 9am and 4pm. Appointments can be booked directly with the hairdresser or through Reception. Please note that services must be paid in cash or cheque, either at the time of appointment or at the end of a stay.
Busselton Village Shop
At Busselton, our Village Shop is located in the main building and open Monday to Friday, 9.30am to 11.30am and 2pm to 4pm (subject to volunteer staffing). A range of general goods and confectionery items are available.
City of Busselton Libraries
The Library offers a selection of DVDs, large print books and special interest books. City of Busselton Libraries provides a visiting service to library members. Contact the Lifestyle team for more information.
Group religious services
Group religious services are held regularly and listed in the lifestyle program available in each room. Family and friends are most welcome to attend. Please see the Lifestyle Team for assistance to attend services outside of Capecare.
Prior to discharge from hospital and arrival at Capecare there are a number of things that need to be completed as detailed below. Hospital staff will be able to assist with these requirements.
Click on the headings below for more detail.
Medication
We need clients to provide enough medications for the length of their stay. Capecare can assist clients with their medications, or they can manage their own medications.
If we are helping administer medications, please:
If we have assessed the client is able to continue to self-medicate, please:
Pharmacy
Pharmacy 777 Busselton and Dunsborough Pharmacy are Capecare’s contracted pharmacists. Clients are welcome to use their regular pharmacy.
If Pharmacy 777 Busselton or Dunsborough Pharmacy are your usual pharmacy, please complete and sign the Accounts Form and return to the pharmacy prior to admission. Please ask the Pharmacy to provide us with a copy.
Medical summary
Medical summary
An up-to-date medical summary from a GP is required prior to admission. The hospital discharge team or the Capecare admissions team should be able to contact the nominated GP to obtain a summary of the following information:
Medical care if unwell
If a client’s usual GP cannot visit Capecare, our Admissions Coordinator will discuss options should medical assistance be required during a stay with us. An agreement on who and when medical care will be contacted on a client’s behalf will be documented prior to admission.
Attending medical appointments
Please let us know of any external appointments booked so we can help with necessary documentation. If transport needs to be arranged, clients should seek support from one of our senior clinical staff, as some transport options such as ambulance patient transfers may incur additional costs. Staff or volunteers are unable to accompany clients to appointments.
Clothing and personal items
Capecare does not accept responsibility for any money, valuables or personal belongings on the premises. Where possible, we recommend leaving valuable items at home during the respite stay.
Clothing labelling & laundry
Please label and pack sufficient clothing. Capecare launders clothing on-site. Whilst all care is taken in relation to the laundering of personal items, they may go missing if not well labelled. At times the industrial cleaning process may damage delicates. Clients can also make their own laundry arrangements.
Mobile phones
Clients can bring their mobile phone and charger. Please label both items clearly.
Powered mobility aids
Capecare provides designated parking and charging points for electric mobility aids such as scooters and gophers. Screening is undertaken for all clients wishing to use an electrical mobility aid to ensure safety.
Please note: All electrical items must be checked and tagged as safe before being used. This includes personal items such as laptops and mobile phone chargers. We are happy to arrange this through our property department for a small cost (please refer to Fees section)
Visiting
Visitors are always welcome. We have no set visiting hours but ask that visitors show the same consideration that they would if visiting a private home. Visitors can use any of the indoor and outdoor areas throughout the facility and are welcome to purchase meals – please enquire at Reception.
An electronic visitor screening process called ZipLine is located at the front entrance. We ask all visitors to sign in and out and follow the most up to date entry requirements when completing a health screening. Our team will assist if required.
Pets
Well-behaved furry friends are welcome to accompany visitors. Please ensure they are appropriately groomed and remain on a lead. Please also pick up any deposits!
Infection and pest control
Visitors need to follow health screening requirements as outlined in the visiting section. While at Capecare we encourage regular hands washing, follow cough etiquette and raise any signs or symptoms of fever with our clinical/care team.
Smoking
In line with WA Health recommendations, Capecare is a smoke-free organisation and as such smoking and/or vaping is not permitted inside our buildings, on the grounds or in car parks.
Privacy
Capecare is committed to ensuring that any personal information, including medical and financial details, is managed in accordance with relevant legislation and Capecare policies. Clients are informed about our privacy obligations on admission, and within their agreement. Any concerns regarding privacy should be directed to the Facility Manager.
Feedback
Capecare welcomes feedback and we are committed to providing transparency and accessibility. Feedback forms can be found throughout the facility. More information is available in the admission pack.
All feedback is managed confidentially, and we respect your right to provide anonymous feedback. We may contact clients to seek additional information as well as providing a response to feedback.
Respite fees are paid at the time of admission. We accept cash, cheques, direct debit and EFTPOS.
Clients are required to pay the standard resident contribution or basic daily fee, which is the same as if a client moved to a permanent residential aged care facility. This is equal to 85% of the single basic age pension, which is approximately $900/fortnight.
Room keys are issued on arrival. Please ensure that these are returned at the end of a stay. Failing to do so will result in a key replacement charge.
Electrical item tagging can be done by our qualified staff for $20, for up to 10 items.
20 Ray Ave, Busselton WA 6280
Ph: 08 9750 2000
Fax: 08 9755 4696
Community Care & Respite: 08 9750 2097
171 Naturaliste Tce, Dunsborough WA 6281
Ph: 08 9786 5555
Fax: 08 9786 5508
Community Care & Respite: 08 9750 2097
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ABN 77 630 179 279